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Extended Stay America - New York City - LaGuardia Airport
- Hotels
- Whitestone, NY
About this business
Location details
18-30 Whitestone Expy., Whitestone, NY, 11357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We've been to other Extended Stay properties but found this one just average. The room was small, the kitchen was totally bare (had to ask the desk twice to send items), and the compressor in the refrigerator made loud clicking noises any time it was active. Bed comfort was reasonable, bathroom was decently large (but again no amenities other than soap -- had to call the desk even for shampoo). Room was clean, at least.
Business response:
Dear Richard, Thank you for your feedback. We appreciate your continued loyalty and are glad to hear you found the room clean and comfortable. We apologize for any inconvenience with the kitchen items and the noise from the refrigerator. Your comments help us improve, and we will address these areas to enhance future stays. We hope to welcome you back for a more seamless experience.Sincerely,Hotel Management
It was great 👍
There needs to be some sort of seating area at this property given many people are still smoke. Limited options to access food or anything else if you arrive after hours (e.g., arrive and check-in after 10pm ET). Breakfast is not healthy and shouldn't be included in room rate. It should be provided as an option for folks to pay an additional fee to partake. I paid my fee thinking a contintental breakfast was included. cheap mini muffins, coffee that's not drinkable and breakfast bars is not a breakfast ... I doubt this prope... read more
Business response:
Dear Joy, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
Great stay as usual.
Business response:
Dear Jacoy, Thank you for your kind words! We’re thrilled to hear you had another great stay at Extended Stay America. We look forward to welcoming you back for another enjoyable visit.Sincerely,Hotel Management
It was, peaceful, clean and rifht off the highway, close to quite a fre things!! I enjoyed it!!
Staff was terrific.
Business response:
Dear Michael, Thank you for your kind words about our team at Extended Stay America. We’re delighted to hear that our staff made a positive impression during your stay. Your feedback is greatly appreciated and will be shared with them. We look forward to welcoming you back and providing another excellent experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - New York City - LaGuardia Airport
How is Extended Stay America - New York City - LaGuardia Airport rated?
Extended Stay America - New York City - LaGuardia Airport has a 3.6 star rating with 2,522 reviews.
When is Extended Stay America - New York City - LaGuardia Airport open?
Extended Stay America - New York City - LaGuardia Airport is open now. It will close tomorrow at 12:00 a.m.