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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very friendly even though they were extremely busy. Room was clean and neat.
Business response:
Dear Russell, Thank you for taking the time to share such excellent feedback for Extended Stay America! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our wonderful team, who work around the clock to ensure a memorable stay for every guest! We hope to see you again next time you are in the city.Sincerely,Hotel Management
I found it unique a police car stationed outside. The host stated due to theft of catalytic converters. I felt the room was dated from the 80’s
You Get What You Pay For Check in was quick and efficient and staff was friendly. Hallway was poorly lit and very dark. Room was very dated. Wallpaper painted over in the bathroom was swelling and peeling. Most annoying was the sketchy "free Wi Fi". The free version was not robust enough to support streaming or much else. The property offers upgraded wifi for a fee, essentially saying they know their wifi is inadequate but still advertise "free" wifi. We only stayed here because it was the cheapest in the area in mid-July an... read more
Business response:
Dear William, Thank you for your feedback and for being our guest. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit. Therefore, we are sorry for any concerns which kept you from having an outstanding stay. Your comments indicate areas where we could improve our guest experience. We will share these remarks with our associates as we continually strive to enhance our services. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunit... read more
It was a convenient location
Business response:
Dear Rebecca, Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our excellent location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay.Sincerely,Hotel Management
Staff was very nice. Room was clean. Breakfast was ok.
I liked having the kitchen and accessories in the room. I would have liked to have an updated room features.
Business response:
Dear Vanessa, Thank you for sharing your experience with us! We are pleased you had a great stay at our Extended Stay America. We look forward to welcoming you back soon! Sincerely,Hotel Management
Property is very worn. Staff are ok, but one staff member sat on the desk in the corner and worked from there everyday. One staff member folded laundry at the front desk while FaceTiming with someone. One exit door was broken and the stairwell smelled of mold or pet. Hallways were kept at 77 degrees and just absorbed the cooking smells from every room. Only one elevator worked. Not sure I call mini muffins and granola bars a breakfast. I think my microwave was close to blowing up. Couldn’t get any hot water out of any faucet... read more
Business response:
Dear Brian, Thank you for taking the time to evaluate our hotel. It is disappointing to read that we did not meet your expectations, and we are sorry your stay was anything other than perfect. Based on your feedback, we are taking appropriate steps, as providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. We hope you will accept our sincerest apologies and consider giving us another chance to show you the outstanding hospitality we are known for.S... read more
I like having a full size refrigerator with a sink.
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 4.3 star rating with 1,268 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.