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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Almost every towel in my room had hair on it. These were supposedly clean and washed.
Business response:
Thank for the feedback. We are sorry for the cleanliness issue you experienced with the towels. Rest assured, your concerns will be reviewed and we will do all we can to avoid similar mistakes in the future. We regret the inconvenience caused and hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Everything was great there just an od smell in the hallways
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We will also follow up with the team to ensure we are doing everything possible to minimize the odor so that our guests are not impacted. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
The bed was comfortable the water was nice and hot
Business response:
Thank you for taking the time to review your recent stay. We are so glad you loved our comfortable beds and got a great night's sleep. Our job is to provide a relaxing environment and we are happy to know your stay was completely satisfactory. Thank you for choosing Extended Stay America. We look forward to your next visit. Sincerely, Hotel Management
Ok stay Not much to do in the area. Hotel bed and pillows were hard to sleep on.
Business response:
Madelin, thank you for sharing your experience about your recent stay. Although you had an overall pleasant visit, we are disappointed you were not happy with the bed and pillows which impacted you getting a restful night's sleep. We value our guests and their recommendations and we will share your comments with our leadership team. Thank you for being our guest, and we would love the opportunity to welcome you back soon. Sincerely, Hotel Management
I didn’t like they gave me a dirty room I also didn’t like that I booked a room check In is 3 I came at 530 my rooms weren’t done they said a hour Nd a half I don’t get it I came way after check on than they gave me 1 room that wasn’t cleaned
Business response:
Thank you for your review of your recent stay. We are sorry for the unfortunate delay in getting your accommodations ready for your arrival and for the cleanliness issues you encountered in your suite. We will share your feedback with our front desk and housekeeping teams so that corrective actions can be taken to prevent such issues going forward. We hope you will give us another chance to prove ourselves on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 4.3 star rating with 1,359 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.