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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No one was at the desk when I went to check in. I waited almost 10 minutes for someone to show up. There was no bell or way to say I was there. Also there was free continental breakfast till 9am but at 810 am when I left it was already picked up
Business response:
Thank you for staying with us and for sharing your concerns. Please accept our apologies for the issues you experienced at our front desk. We know a first impression is important, and your comments will be shared with our team to prevent future disappointments. We value you as our guest and hope you will come back to see us for a warmer welcome and more hospitable experience. Sincerely, Hotel Management
Walls are paper thin, don’t doesn't even seal all the way.You can hear everything. Found things under the beds so makes me think the room are not getting cleaned like they should. Breakfast is not what it says it is all it is a grab and go.
Business response:
Lisa, thank you for the feedback. We apologize for the disappointment you had with our room and regret the inconvenience it caused. We also apologize for the cleanliness issue you experienced. Your concerns will be shared with our housekeeping team to ensure a better experience in the future. On a positive note, we are happy you had an overall comfortable stay. Thank you again, and we hope to redeem ourselves on your next visit. Sincerely, Hotel Management
Extended stay America - Newark Used as a base on a project
Business response:
Thank you for choosing Extended Stay America while here for business. It’s a pleasure to know you enjoyed your stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It ok not great ...staff is nice Robert is exceptional but overall always ran out of towels...and tried to nickel and dime me
Business response:
Thank you for being our guest. We are pleased to know you had a pleasant visit and that you appreciated Robert. However, we are sorry for the lack of amenities you encountered. We appreciate your feedback and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Loved it all. You need to advertise that you can stay 1 or 2 nights. I almost didn't reserve because I thought you was for a week or more...
Business response:
John, thank you so much for your kind review of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 4.3 star rating with 1,359 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.