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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest and for your gracious rating. We are pleased you were satisfied with our offerings and had an excellent experience. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management
An inexpensive bed for the night I was in town for one day of Business. The room was sizable and the kitchen was great to have available but the rug eat the bed had a sticky stain and the pullout bed’s mattress was full of bloody stains. The Service Desk rep delivered clean sheets and pillow covers. It made me look for problems in other areas of the room and I found at least two more. Still, it was a bed for the night. I brought flip flops to walk in and the mattress could be covered over with sheets and blankets for the nig... read more
Business response:
Thank you for sharing your feedback online. Although you liked most of our offerings during your pleasant stay, we are sorry for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Having the kitchen set up would have been a great plus if I was staying longer than just the one night. If I have to stay in the area for an extended visit this would definitely be my choice of a room.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
The hotel was top notch as is and I will be returning next month.
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I did not feel treaded with respect . One of the staff was very disrespectful unfortunately for me, she was the one that I had to talk to all my staying.
Business response:
Thank you for the feedback about your stay at our hotel. We are sorry to know there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with our staff to improve our guest experience. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, Hotel Management
Business response:
Denise, thank you for your excellent rating. We are thrilled you liked our offerings and had an excellent stay with us. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding visit. Sincerely, Hotel Management
Wait time for check in, when I opened my room, the window was left opened and heat turned off. Assume prior quest burnt something. No coffee pot, minimum toiletries. Will not stay again at extended stay for 1 night. I have much better amenities at other local hotels.
Business response:
We apologize for the issues concerning your room and service at the time of your check-in. Your feedback is shared with the appropriate teams to ensure we target to deliver each guest satisfaction with our service and rooms to make their stay a comfortable one. Kindly note, kitchenware, and in-room amenities are available at front desk to ensure their cleanliness. Please give us a chance to improve our impression and redeem ourselves on a future date. Sincerely, Hotel Management
... everything was good during my visit. The room was clean and cozy... It just took a long time to get the exact amount of pillows
Business response:
Sara, thank you for being our guest at Extended Stay America. We're delighted to know you loved your well-appointed room and that you had a pleasant stay with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Business response:
Teresa, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 4.3 star rating with 1,423 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.