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Extended Stay America - Newark - Christiana - Wilmington
- Hotels
- Newark, DE
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
333 Continental Dr., Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need of TLC This is some what dates with a a definite need for cleaning. We had hair in our bed and crumbs the front desk fixed immediately but still a problem for me they offered a new room but it was late and we didn’t want to move.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered in your room and regret the inconvenience it caused. We have made a note of your feedback and have shared it with the housekeeping team so that we can enhance our future guest's experience. Thanks again, and we hope you will consider staying with us so that we can make your next visit a memorable one. Sincerely, Hotel Management
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The staff, location, price, and property were wonderful. The only issue I had was the smell of pot in the elevator and main area on the ground floor.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Business response:
Jasmine, we are delighted you had a great stay at Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
We were on the first floor near the exit door . Quite noisy a lot of traffic late evening and morning. Awakened at night and early morning by a baby crying and a barking dog. We were an elderly couple not used to so much activity.
Business response:
Patricia, thanks for staying with us and taking the time to evaluate our hotel. Our goal is to provide a comfortable stay with your room being a quiet place to relax and sleep. We are very sorry this was disrupted by noise. We hope you will give us another opportunity to show you our excellent hospitality should your travels bring you this way again! Sincerely, Hotel Management
Business response:
Richard, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Great location but a bit dirty Upon check in, we were sent to the wrong room. Had to carry all of our luggage back down to get the new key, and then back up to the third floor and down another hallway. This room had no knob on the temperature control for the air conditioning unit. The filter in the unit was so worn, it was frayed and hanging out of the unit itself. An old birthday balloon was also left by a previous guest, which gave me the feeling that housekeeping wasn’t very thorough. They moved us to a third room on the ... read more
Business response:
Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
EASTCOASTING Nice Staff
Business response:
Derek, we appreciate you for taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your review is appreciated, and we look forward to serving you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Newark - Christiana - Wilmington
How is Extended Stay America - Newark - Christiana - Wilmington rated?
Extended Stay America - Newark - Christiana - Wilmington has a 4.3 star rating with 1,268 reviews.
When is Extended Stay America - Newark - Christiana - Wilmington open?
Extended Stay America - Newark - Christiana - Wilmington is open now. It will close tomorrow at 12:00 a.m.