Extended Stay America - Newark - Woodbridge

Business response:

Dear Susana, We're thrilled to hear about your positive experience at Extended Stay America. Our friendly staff, clean facilities, and comfortable rooms are all important aspects of your stay. Thank you for your kind words, and we look forward to providing you with another pleasant stay in the future. Your satisfaction is our goal.Sincerely,Hotel Management 

Business response:

Dear Lizette, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's excellent you enjoyed our early check-in process and had a great time here with the amenities provided, and the services of Miguelpleased you. Every member is committed to ensuring our guests have a perfect time, so we appreciate your remarks. Please revisit us! Sincerely,Hotel Management 

Business response:

Dear Liliana, Thank you for staying with us and for sharing your experience. We were pleased to read you enjoyed your overall stay. However, we are sorry that you had some housekeeping issues in your room; this is unacceptable by our standards. We have shared your concerns with our team to ensure we do not repeat these issues in the future. We would love for you to give us another opportunity to provide you with the seamless stay you deserve on your next visit to the area.Sincerely,Hotel Management 

Business response:

Dear Joey, Thank you for choosing us and bringing the room condition to our attention. We apologize for any inconvenience you faced during your visit. Our guests' satisfaction and comfort are paramount, and we understand the importance of a flawless accommodation. We regret the cleanliness and update issues you encountered and assure you that they will be addressed adequately. Also, it is sad to know that our breakfast choices were not up to your taste, and we will share notes about the same with our Brand Leaders for improv... read more