Extended Stay America - Newark - Woodbridge

Business response:

Dear Guest, Thank you for your fabulous rating. At Extended Stay America, providing a convenient and comfortable experience is our goal, and we hope this was reflected in your stay. We hope you will continue choosing us whenever you return to our area.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We appreciate you recognizing our efforts to maintain a clean environment, though we regret that certain aspects of your stay did not meet your expectations. While our property primarily attracts guests seeking extended stays, we strive to maintain a welcoming environment for all. We will address your concerns with our team to ensure we always adhere to our service standards throughout our property. We hope to have the opportunity to welcome you back and offer you a more enjoyable sta... read more

Business response:

Dear Patrick, Thank you for choosing us and providing your feedback. Maintaining cleanliness is one of our top priorities, and we apologize for any discomfort you experienced with the bathroom. We appreciate you bringing this to our attention and assure you we will address the issue to prevent such oversights from repeating. We hope to have the opportunity to provide you with an improved experience in the future.Sincerely,Hotel Management