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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very clean, and staff was there for anything you needed. Overall, great experience.
Business response:
Mickey, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Quiet and clean ................ nice room ....................
Business response:
Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
It was a large place with multiple exits. To find the place was a bit puzzling. But fine the staff very hospitable .
Business response:
Herman, thank you for choosing Extended Stay America. We are happy to know you liked the service provided by our staff. Our highest priority is making sure you have a carefree stay, and we are glad we could make that happen for you. We enjoyed having you as our guest and look forward to seeing you again. Sincerely, Hotel Management
Business response:
Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Business response:
Thank you for your excellent rating. We are thrilled you were satisfied with our offerings and had an excellent experience. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management
Business response:
Steven, thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
It was just ok, not exceptional I would rate it as average. It was mostly clean but in our 2-bed room my daughter spotted stains on the sheets and I had to ask the front desk for a new set. Being an extended stay place I expected to not have daily housekeeping and the housekeeper was very nice but a few basic things were lacking from what we get from a basic hotel. The Bathroom fan also did not work-which made family bathroom time interesting! The bed was more comfortable than most. In short, it was the basics of a motel 6 k... read more
Business response:
James, thank you for evaluating your experience at our hotel. We are glad to read you had a pleasant stay with us. However, we apologize for the issues in your room. Your feedback has been discussed with the concerned team to ensure we inspect all our rooms thoroughly before allotting to our future guests. Please consider giving us another chance to provide you with a much better stay. Sincerely, Hotel Management
Satisfied It was good
Business response:
Sharolyn, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 3.6 star rating with 2,946 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.