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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
easy check in clean room and good service
very helpful staff. Abe and housekeeper Jamila. Cleam rooms. Maintenance guy helped us taking stuff to the room.
Business response:
Dear Zambora, Thank you for your kind words and positive feedback about your stay at Extended Stay America! We're delighted to hear that Abe, Jamila, and our maintenance team provided you with excellent service during your stay. Ensuring clean rooms and assisting with your needs are top priorities for us. We will be sure to pass along your appreciation to our staff members. It was a pleasure having you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Management
Clean and very friendly staff.
OK Probably will not book again Did not meet expectations. Other hotels I’ve stayed in for the same or lesser price far exceeded this hotel. Free breakfast was sorely lacking. Rooms need refurbishing.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We apologize that your experience did not meet your expectations. We strive to provide a high-quality experience for all our guests, and we regret if we fell short in this instance. Your comments regarding the breakfast offerings and room condition are noted, and we will take them into consideration for future improvements. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management
This place is clean
Business response:
Dear Saloan, We are thrilled to read that you found Extended Stay America to be clean. Providing a tidy and comfortable environment for our guests is our priority. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay soon.Sincerely,Hotel Management
clean safe
Business response:
Dear Guest, Thank you for sharing your positive experience with us at Extended Stay America! We're delighted to hear that you found our hotel clean and safe. We're pleased that we could meet your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back in the future!Sincerely,Hotel Management
The room I booked for was not available when I went to check in the but the manager was very accommodating to help me resolve the issue. The room I got was very clean. I also had very great night of rest. I look forward to going back when needed.
clean and good staff help me guiding the area
Business response:
Dear Rebecca, Thank you for sharing your positive experience with us at Extended Stay America! We're delighted to hear that you found our hotel clean and that our staff provided helpful guidance about the area. Providing excellent service and assistance to our guests is our top priority, and we're pleased that we could meet your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 4.5 star rating with 1,561 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.