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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
very good stay very good stay. clean room.
Business response:
Dear Kari, thank you for staying with us and providing your feedback. It's great to read you enjoyed your clean and spacious suite! Our Housekeeping and Engineering teams work diligently to ensure our facilities stay fresh and clean for our guests, so they will be happy to hear your comments. Thanks again for posting your review, and we look forward to having you back at Extended Stay America on your next visit to our area. Sincerely, Hotel Management
I'm a traveler and do travel around the state's. I would say this hotel is among the cleanest.
Business response:
Dear Jenny, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please revisit us the next time you are in the area. Sincerely, Hotel Management
One of the best extendedstay branch. Staff & room both were decent. Easy excess from highway.
Business response:
Dear Yoko, thank you for choosing to stay at Extended Stay America during your recent visit to the city. We are delighted to read you had an enjoyable, comfortable stay, and our location close to the highway was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
the staff was disorganized but the property was fine
Business response:
Dear Ryan, thank you for staying with us and for your review. It is nice to know you enjoyed most of the aspects of our hotel. However, we apologize for the concerns you had with our staff and for any frustration this caused. Providing exceptional hospitality to every guest is our top priority; therefore, we regret that this was not your experience. We appreciate your patience and hope you will stay with us again. Sincerely, Hotel Management
Clean and spacious We usually stay in a single room when we travel. This time, the extended stay suites were in a great location with a great price. Having 2 rooms and 2 bathrooms was wonderful. The hotel is a little dated, but it was clean and decently quiet. Only concern was my room key didn't work on the 2nd day, so i went to the desk to get it fixed. The staff at the desk weren't the same from when we checked in, yet they made me a new key without asking my name. I probably could've gotten a key to any room i wanted. Oth... read more
Business response:
Dear Lisa, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. Thank you for informing us regarding this concern; we will use this experience as a training tool for our team. We look forward to welcoming you back soon! Sincerely, Hotel Management
Small rooms For an extended stay hotel, the room was very small. The furniture, kitchen and bathroom were all very dated and could benefit from a good cleaning and the room could use a fresh coat of paint. Even for one night I wouldn’t stay here again.
Business response:
Dear Kelly, thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay yo... read more
Safe and secure hotel. Clean room. Kitchen in room.
Business response:
Dear Andrew, thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon. Sincerely, Hotel Management
Good stay Easy check in and warm welcome. Room was clean.
Business response:
Dear Jaja, it was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments encourage all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit Arboretum. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 4.5 star rating with 1,557 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.