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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Sweet staff members. Warmed welcome at check in and provided us a goodie bags.
Good stay Clean room
I enjoyed my stay. Everything was perfect and clean
Business response:
Dear Manny, we are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review. We especially appreciate your generous compliments about our well-maintained accommodations. We enjoyed having you as our guest and hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management
The room was dirty and the AC smelled weird
Business response:
Dear Jefry, thank you for staying with us. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. We are also disappointed to know you had issues with the air unit in your room. Your feedback will be shared with the appropriate individual to address these concerns. Thank you once mo... read more
Room and hotel was nice & clean. Feel safe staying there.
Clean hotel room Easy excess from highway
Business response:
Dear Alison, thank you for taking the time to write a review about your exceptional stay at Extended Stay America. As you shared, we are in a great location and so convenient to the highway, giving easy access to restaurants, shopping, entertainment, and business parks nearby. Thanks again, and we look forward to welcoming you back to our hotel on your next visit to the area. Sincerely, Hotel Management
Free upgrade, very clean Everything was very clean from the lobby, the elevators and our room. We booked a room with 2 queen beds. When we went into the room we were actually going to be staying in a suite. That made this trip a little better knowing the kids would have their own room and so could the parents. 2 bathrooms is a must when traveling with 4 people lol. I was very impressed with our room upgrade since they were overbooked for the room we selected. The only downside was that hotels.com advertises that this hotel h... read more
Clean I travel lot for work and stayed in many different places but this place is one of the cleanest hotel and it will be on my list if I ever back to this area.
Business response:
Dear Natalie, we want to thank you for staying with us at Extended Stay America. We are thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely. Sincerely, Hotel Management
My saty was great at this hotel & plus point is this hotel is pet friendly.
Extended Stay America - North Chesterfield - Arboretum has a 4.5 star rating with 1,557 reviews.
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.