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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Staff were very friendly and helpful and the room size was excellent, however it was advertised as having a free breakfast, a take away coffee and a small prepackaged muffin is not a free breakfast, this should have been made clear when booking. The condition of the bath was not good, it was starting to crack on surface.
Business response:
Dear Chris, Thank you for your feedback. We’re glad to hear that you found our staff friendly and helpful, and appreciated the room size. We apologize for the confusion regarding breakfast and the condition of the bath. Your comments about the limited breakfast options and the bath's surface will be reviewed to ensure these details are clearer moving forward and improvements are made. We value your input and hope to welcome you back for an improved experience in the future.Sincerely,Hotel Management
Staff seemed bothered that we were checking in. Minimal communication with staff. Not even givin as soon much as direction to my room. No amenities at all in room. Nothing bathroom smelled of mildew
Business response:
Dear Tony, Thank you for your feedback. We apologize for the lack of communication and the issues you encountered with your room, including the absence of amenities and the unpleasant smell in the bathroom. This is not the level of service we aim to provide, and we will address these concerns with our team immediately. Your input is valuable to us as we strive to improve our guest experience. We hope to welcome you back for a better stay in the future.Sincerely,Hotel Management
Staff was friendly
Nice
Business response:
Dear Juan, Thank you for your nice review! We're glad to hear that you had a pleasant stay with us. Our team works hard to ensure every guest has a comfortable and enjoyable experience, and it's great to know we met your expectations. We appreciate your support and are always here to make your next visit just as pleasant. We look forward to welcoming you back to Extended Stay America soon for another great stay! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 4.1 star rating with 1,248 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is closed now. It will open on Sunday at 12:00 a.m.