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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
pillows and towels were sub standard
Business response:
Dear Daniel, Thank you for sharing your thoughts following your recent visit. We are grateful for your feedback and appreciate the positive elements you experienced during your stay. We regret to hear that certain aspects of the room amenities did not meet your expectations. Please accept our apologies and know that your concerns have been noted for review and improvement. We are committed to enhancing the guest experience and would be delighted to welcome you back for a stay that better reflects our standards. Sincerely, Ho... read more
Stayed just 1 night with my family on our pathway for the weekend. Did the job. Bathroom quality was underwhelming but it was clean and quiet and had no issues.
Business response:
Dear Helen, Thank you for staying at Extended Stay America during your journey. While we are glad you rested well in our clean and peaceful accommodations, we are sorry for your disappointment with the bathroom. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts and services, so we are grateful for each of your comments. We look forward to hosting you again whenever your travels bring you to Norwalk. Sincerely, Hotel Management
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Everyone one was friendly and helpful. Hotel was clean
Business response:
Dear Christine, Thank you for your kind words! We are delighted to hear that the team made you feel welcome and that the environment met your expectations. Creating a positive and comfortable space for our guests is our top priority at Extended Stay America. Your feedback truly means a great deal, and we are pleased to know that your stay was enjoyable. We look forward to seeing you again on your next visit! Sincerely, Hotel Management
What do you expect for the price? No it’s not a luxury hotel no it’s not a resort…Yes the property is outdated yes the rooms needs a lil updating but my overall experience was nothing like the people who are leaving these bad reviews. I stayed one night for a wedding. We slept comfortably the receptionists (Sasha) was nice and even helped us out with finding things to do in the area… it wasn’t noisy no smell of marijuana actually our room smelled like it was just cleaned….overall we had a pleasant stay and will stay again if... read more
Outstanding Service The check-in was my favorite part. The girl who worked the desk Friday and Sat (day shift) was outstanding. I wish I could remember her name.
Business response:
Dear Pam, We are delighted to hear that the check-in experience stood out to you—that kind of warm welcome is exactly what we aim for! We will be sure to share your kind words with our front desk team, and hopefully, the associate who helped you will recognize herself. It means a lot that you took the time to share this. We look forward to welcoming you back to Extended Stay America again soon! Sincerely, Hotel Management
Me and my boyfriend were very happy there the place is very clean also very friendly stuff
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 3.3 star rating with 2,047 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is closed now. It will open on Sunday at 12:00 a.m.