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Extended Stay America - Norwalk - Stamford

3.3
  • Hotels
  • Norwalk, CT

About this business

HospitalityHotels

Location details

400 Main Ave., Norwalk, CT, 06851, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
Sun12:00 a.m. to Midnight
3.32,052 reviews
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DavidJ.'s profile image
DavidJ. 
4 years ago

The staff is very accommodating and super friendly they go above no beyond everytime 

Business response:

David, we are pleased you enjoyed your stay at Extended Stay America. It was a pleasure to read that the service you received was exceptional, and we appreciate you highlighting this in your review. Your recognition is highly appreciated, and we look forward to welcoming you again. Sincerely, Hotel Management 

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michael 
4 years ago

Business response:

Michael, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Irline Pierre's profile image
Irline Pierre 
4 years ago

Nice and comfortable I would like to stay more and more 

Business response:

Thank you for choosing Extended Stay America. It’s an absolute delight to know you had a great stay and that you enjoyed all aspects of our hotel. We value your feedback and look forward to hosting all your future visits to the area. Sincerely, Hotel Management 

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Chanel 
4 years ago

Business response:

Chanel, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

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Christy 
4 years ago

If you advertise a desk, have a desk. The room was fine, but the listing said it had a desk. It did not. It had a counter, which is much taller. I cannot sit on tall chairs with comfort, so as this was a business trip and I needed a lot of time at a desk, it was very uncomfortable to me. The only other chair was narrow and much too low to use the counter as a desk. 

Business response:

Christy, thank you for being our guest at Extended Stay America and for taking the time to post a review. We are glad you were pleased with most aspects of your stay, but we regret we were not able to meet some of your expectations. We will share your comments with appropriate individuals. We hope to have the chance to host you again the next time you are in our area. Sincerely, Hotel Management 

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Anonymous 
4 years ago

Business response:

Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management 

Wendy's profile image
Wendy 
4 years ago

The the kitchen was a nice setup. The staff was friendly 

Business response:

Wendy, thank you for posting your review of Extended Stay America. It was also a pleasure to know you liked having a fully-equipped kitchen in your suite and that you were happy with the service you received. Thank you once again for being our guest, and we look forward to seeing you. Sincerely, Hotel Management 

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Jennifer 
4 years ago

Good price Check in was fast and easy. Room was clean and decent had all the basic amenities such as microwave and kitchen area. The only down side was the heating system constantly kept blowing out cool area even though it was constantly switched to heat setting. 

Business response:

Jennifer, thank you for your review. We are glad our suite and service was to your satisfaction and that you found us to be a fair value. However, we are sorry for the issues you encountered with the heater. Your feedback will be shared with our maintenance team for review and action. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

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PAULA 
4 years ago

No vuelvo nunca mas Las sabanas parecian usadas. El aire acondicionado/calefaccion muy ruidoso. Heladera tremendamente ruidosa. Control remoto tv no funciona. Wifi pesimo El hotel vende pago otro wifi. Pero el q hay para hospedado no llega a tomar ni un dispositivo. Se corta. Ubicacion solo para llegar en auto. Esta en una loma. Muy feos modos en front desk. Me insistio que debía dar un domicilio en USA y soy extranjera. No ofrecen ni un café de cortesía para reemplazar el desayuno que nos dieron 

Business response:

Paula, thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and for the inconvenience it caused. Your feedback will be shared with our housekeeping and maintenance teams for review and action. Also, we are sorry you did not experience one of our staff members at her best. We have followed up with our team to make sure we do not disappoint you in the future. We hope you will give us a second chance to provide the hospitality you should al... read more

Frequently asked questions about Extended Stay America - Norwalk - Stamford

How is Extended Stay America - Norwalk - Stamford rated?

Extended Stay America - Norwalk - Stamford has a 3.3 star rating with 2,052 reviews. 

When is Extended Stay America - Norwalk - Stamford open?

Extended Stay America - Norwalk - Stamford is closed now. It will open on Sunday at 12:00 a.m.