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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
The room was missing dishes glasses and silverware. When I went in there was garbage from the previous person in the fridge. Then the 2nd day i went to go in my room and neither key was working. The tv kept getting fuzzy as well. And had terrible channels. Oh and the website said continental breakfast but it was muffins, granola bars, and coffee.
Business response:
Thank you for being our guest. We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this a... read more
Business response:
Thank you for your fantastic rating. We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management
Great job clean comfortable thank y’all very much thanks
Business response:
Thank you for commenting about your stay at Extended Stay America. We are pleased to know you liked our well-maintained property and that we were able to meet your expectations for an excellent stay. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Kathleen, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in some aspects. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Restful
Business response:
Mark, thank you for the review of Extended Stay America. We are delighted to know you liked your well-maintained room and that we were able to meet your expectations for a restful stay. it was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
No complaints, close to SOHO, staff was very friendly.
Business response:
Thank you for the wonderful review of Extended Stay America. We're thrilled to know our excellent location close to SOHO worked well for your traveling your needs and that the service provided by our associates met all your expectations. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
The staff is very helpful, Our room on the 3rd floor was very quiet. They added instant oatmeal to the breakfast this time. Would stay at this hotel again.
Business response:
Thank you for the excellent review of Extended Stay America. Making you happy makes us happy! We are glad that everything went well during your stay and you had a memorable experience. We value you being our guest and look forward to welcoming you again soon. Sincerely, Hotel Management
It was very inviting and welcoming atmosphere. I really enjoyed mu stay
Business response:
We are so pleased you had an excellent stay at Extended Stay America. We are especially glad to read our associates made you feel welcome and left you with a good impression of our hotel. Thank you for your positive feedback. We would love to have you stay with us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 3.3 star rating with 2,155 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is open now. It will close tomorrow at 12:00 a.m.