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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel, no breakfast Hotel was good, however they did not provide continental breakfast as advertised
Business response:
Chandrasekhar, thank you for your review, and it's nice to know you enjoyed your overall stay with us. However,we aresorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
it was good, but there was no cleaning service, and I didn't have a romote for the tv.
Business response:
Clara, thanks for being our guest. Although you had an overall comfortable stay we are sorry you had a few issues in your room with regard to cleanliness and the television. As we are an extended stay property, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer less intrusion although this service is available for a minimal fee. We are sorry if this wasn’t communicated on arrival. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing your wonderful rating. It was a pleasure hosting you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Tamaru, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in making this happen for you. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Business response:
Kelvin, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Great stop before hectic NYC. Pleasant room, service and comfort. Will return on another trip to the city.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to read you loved the service provided by our courteous associates and were impressed with the comfort of your well-appointed room. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
Kind of run down The hotel looks nice from the outside, but it's a bit run down and grubby. The carpets could use a cleaning and the walls could use painting. The room was spacious and fairly well equipped, but when I went to use a shower I found a used washcloth and hair in the tub. The door handle on the room dropped and you had to remember to lift it up to make sure the door locked when you left. Half the power outlets didn't seem to work. The a/c had to be turned down to 60 before it cooled the room to a comfortable leve... read more
Business response:
Paul, thank you for reviewing your experience at Extended Stay America. We are glad to know our location worked well for your needs and that you had an overall pleasant stay. Also, your comments show we have room for improvements and we will certainly introspect and implement necessary measures in an effort to improve ourselves. We hope to see you again so we can deliver you an exceptional experience. Sincerely, General Manager
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Business response:
Robert, we are delighted you had a pleasant experience at Extended Stay America. We appreciate your nice rating. Please come and see us again soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 3.3 star rating with 2,155 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is open now. It will close tomorrow at 12:00 a.m.