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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cx
Business response:
Dear Joanne, Thank you for your fantastic rating! We are pleased you chose Extended Stay America for your time in our area. We hope to welcome you again soon for another excellent experience.Sincerely,Hotel Management
Rough start Employee at check in seemed in-different and rushed a standard amenity speech which was hard to understand because he rushed through it. We were given a room that hadn’t been cleaned. There was trash and food all over the room and bed was not made. We were able to return to the desk and we received another room. The second room was better. However, the bathroom door would not latch.
Business response:
Dear Chad, We appreciate your feedback on your recent stay. While we regret the initial check-in experience, we're glad that the issue with the first room was promptly resolved and you found the second room more suitable. Your input is valuable as it helps us enhance our service. We'll address these concerns to ensure a smoother experience for our guests. We hope you'll consider staying with us again in the future.Sincerely,Hotel Management
Very awesome staying here
Business response:
Dear Chanelle, We're thrilled to hear you had an awesome stay at Extended Stay America. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for more wonderful experiences in the future.Sincerely,Hotel Management
It was quiet area and kept clean as much as possible.
Couch torn and ratty. Faucet handle in shower broken. Parking lot poorly lit at night and dirty.
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 3.4 star rating with 2,231 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.