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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice property very clean and quiet elevator was not in service but everything else was perfect
Business response:
Dear Tobias, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting Oakland Alameda! It's so lovely to hear how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our clean and quiet property. Regrettably, we are disappointed that the elevator was down for unplanned maintenance. We apologize for the inconvenience this caused and sincerely appreciate your patience. Thanks again for your feedback, and we hope you will choose Extended ... read more
I reserved online, upon arrival front desk informed me that elevator was not working. I was there 2days. I called front desk the 1st morning about the breakfast, and was told they was no breakfast just coffee, which was very disappointing, i had to get out & drive to get breakfast,which i felt was very inconvenient.
Relatively inexpensive place to stay in Alameda. Room was dated, window’s didn’t open well; elevator broken. Fine for a basic place to sleep that was more convenient than staying in Oakland.
Business response:
Dear John, We are glad you stayed with us, and we appreciate the review. We are sorry your room did not meet your expectations. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll return to stay with us again!Sincerely,Hotel Management
Weekend getaway
It was a fairly clean room, the front desk clerk was very friendly and polite, the refrigerator in the room didn't work, and the site has no ice machine, room did have a garbage receptical
Business response:
Dear Russ, Thank you for sharing your thoughts about your recent stay. We especially appreciate your kind remarks about our front desk associates. However, please accept our apology for the refrigerator not working properly and for any frustration and inconvenience this may have caused. Unfortunately, maintenance issues arise occasionally, and once identified, we work as quickly as possible to get everything fully operational.We appreciate your feedback and understanding, and we hope you will choose to stay with us again.Sin... read more
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 3.4 star rating with 2,143 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.