This profile has been claimed by the business owner or representative.
Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When I went there were 2 staff at the front desk and the room and I was surprised that they had to do everything. I am grateful that the use of a soft bed is unavoidable for me and my daughter to stay for one day, so even though the two of us would be busy, the request for a clean bed was quickly met. I am sorry for not remembering the names of the two people that day, and I think that if more employees work, better service and good reviews will be obtained. And the vent air in the oven was broken, so there was a problem wit... read more
The room smelled like smoke
Business response:
Dear Andre, thank you for the review and for sharing your experience. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel. Sincerely, Hotel Management
This was a very good stay compared to other hotels around Oakland. There is housing program from Alameda county and there was a family there that had several children who wouldn't sleep alnight and even the children you could hear them all night long Wich it was concerning! Other than that it was ok...very nice staffing!
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you were overall satisfied with your stay and enjoyed all our offerings. With that said, we are sorry for the inconvenience you experienced due to noise issues while here. We hope you will choose us again the next time you are in this area. Sincerely, Hotel Management
Nice, clean, quiet and great customer service
Kitchen sink My stay was nice the only thing was the sink was clogged so I really couldn't wash the dishes had to wash them in the bathroom sink everything else was fine though
Business response:
Chanel, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with most aspects of your stay. However, we apologize for the inconvenience you experienced due to the maintenance issues you outlined. We will address this with our engineering team and make sure we prevent such reoccurrences. Thank you once more for your review, and we hope you will choose us again. Sincerely, Hotel Management
Ok
Business response:
Brissen, thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 4.2 star rating with 1,307 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.