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Extended Stay America - Oklahoma City - NW Expy.
- Other
- Oklahoma City, OK
About this business
Location details
2720 Northwest Expy., Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Definitely needs an upgrade to the carpet, plumbing and furniture inside of the rooms. Other than that the staff kept it clean around the property and were very polite.
Business response:
Dear Guest, Thank you for sharing your experience with us. We are grateful for your acknowledgment of the team and their efforts to maintain a welcoming environment throughout the property. At the same time, we understand your concerns regarding the condition of certain features within the accommodation. Your observations are important and will be shared with our team to evaluate opportunities for enhancement. We appreciate you taking the time to provide this feedback, and we hope you will return so we can provide you with t... read more
Good
Business response:
Dear Guest, Thank you for the outstanding review. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Extended Stay America. We look forward to your return and wish you all the best with your future travels. Sincerely, Hotel Management
Room was very clean
Staff was wonderful..thank you Ladies for everything
Very nice place to stay.
Business response:
Dear Everardo, Thank you for sharing your kind words! It’s wonderful to know your visit left such a positive impression. Our team takes pride in offering a warm and comfortable environment, and feedback like yours lets us know we’re on the right track. At Extended Stay America, we value hearing from our guests and look forward to the opportunity of welcoming you back for another enjoyable experience in the future. Sincerely, HotelManagement
On point This place is perfect if your in town for a week or more. I always get a room with a king size bed. It has a decent size kitchenette also, and 24 hr washers/dryers. You can't beat it for the price.
The housekeeping staff was rude. On the day of checkou they took the liberty to open the door on the guest 30 minutes before the checkout time. The staff rudely asked the guest if they were going to leave.
Business response:
Dear Guest, Thank you for bringing this to our attention. We sincerely apologize for the experience you had with our housekeeping team. Your feedback will be taken seriously and addressed with the appropriate team to ensure this does not happen again. We regret any negative impression this situation may have caused, and we appreciate your willingness to inform us. We look forward to the opportunity to provide you with the exceptional hospitality that you rightfully expect during your next visit to the area.Sincerely,Hotel Ma... read more
Frequently asked questions about Extended Stay America - Oklahoma City - NW Expy.
How is Extended Stay America - Oklahoma City - NW Expy. rated?
Extended Stay America - Oklahoma City - NW Expy. has a 3.1 star rating with 1,826 reviews.
When is Extended Stay America - Oklahoma City - NW Expy. open?
Extended Stay America - Oklahoma City - NW Expy. is open now. It will close tomorrow at 12:00 a.m.