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Extended Stay America - Oklahoma City - NW Expy.
- Other
- Oklahoma City, OK
About this business
Location details
2720 Northwest Expy., Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was great
It was ok Overall it was ok. The room was not very clean though. Tv screen and mirrors were streaked badly. I wiped it off. Hair on the toilet. A few pieces of trash and a cigarette butt on the floor. Soapy scum on the bathtub nozzle.
Business response:
Dear Phillip, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
I really love the hospitality and positive energy
I liked the ability to relax. The staff made me feel comfortable. Lori was always cordial and greeted me upon my return and leaving. Travel is always high stress and they made me feel welcomrled.
Business response:
Dear Donna, we are delighted you chose to stay with us. Traveling can be difficult enough, so we at Extended Stay America strive to make it stress-free for all our guests! It is important to us that your stay is relaxing and that you have all the comforts of home, and we love knowing you had an outstanding stay and that our associate Lori left a great impression. Thank you again for all of your great feedback. We look forward to your next stay! Sincerely,Hotel Management
The rooms were nice size bed was comfortable and the facilities seemed clean. Staff was nice very helpful in checking in but I thought their breakfast could use some updating.
Okay
This is a safe economical place to stay in OKC. it needs updating and beds are not the best but you get what you pay for.
Business response:
Dear James, we appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we apologize that you found your bed uncomfortable. We are also sorry that you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Oklahoma City - NW Expy.
How is Extended Stay America - Oklahoma City - NW Expy. rated?
Extended Stay America - Oklahoma City - NW Expy. has a 3.1 star rating with 1,826 reviews.
When is Extended Stay America - Oklahoma City - NW Expy. open?
Extended Stay America - Oklahoma City - NW Expy. is open now. It will close tomorrow at 12:00 a.m.