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Extended Stay America - Oklahoma City - NW Expy.
- Other
- Oklahoma City, OK
About this business
Location details
2720 Northwest Expy., Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were nice. Room was clean. Bed could be a bit more comfortable. Ant in bed. Overall met our overnight standards.
Business response:
Aa'Reyona, thank you for choosing Extended Stay America and taking the time to post your review. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we regret if our beds were not to your comfort. Please know our front desk is always available to help you make the most out of your stay, and we would have been happy to resolve the issue while you were here. Our pest control provider has also been alerted, and we will take steps to ensure such issues do not ... read more
Thank you
Business response:
Candrace, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
2 Thumbs Up! Very friendly helpful staff the rooms were very clean with plenty of space and comfy beds enjoyed our stay
Nice room it was a nice room, comfortable bed. sketchy area and dog poop everywhere in the grass area.
Business response:
Larry, thank you for choosing to stay at Extended Stay America. We are happy to know your loved your comfortable room and had enjoyed your relaxing time with us. That said, we are sorry for the inconvenience you experience while here. We have shared your concern with our housekeeping team to be more diligent going forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Staff was great….room wasn’t the best refrigerator was dirty on the outside tried to clean it but it wouldn’t come off…inside of the fridge was clean….tub wasn’t too nice I wouldn’t step in it…
Business response:
Lacry, thank you for choosing to stay with us. We are sorry for the housekeeping issues you encountered while here. We have shared your concerns with the appropriate individuals to ensure this does not repeat. On a positive note, we are glad you were impressed with the service provided by our courteous associates. We appreciate your feedback and hope to welcome you back soon. Sincerely, Hotel Management
Stunk My room smelled like an ash tray.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
Frequently asked questions about Extended Stay America - Oklahoma City - NW Expy.
How is Extended Stay America - Oklahoma City - NW Expy. rated?
Extended Stay America - Oklahoma City - NW Expy. has a 3.1 star rating with 1,826 reviews.
When is Extended Stay America - Oklahoma City - NW Expy. open?
Extended Stay America - Oklahoma City - NW Expy. is open now. It will close tomorrow at 12:00 a.m.