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Extended Stay America - Oklahoma City - NW Expy.
- Other
- Oklahoma City, OK
About this business
Location details
2720 Northwest Expy., Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The gentleman at the front was very nice He was clean good appearence great attitude has me done in no time i loved the rooms very clean smelled good thats always a problem at most hotels but here it was not at all.. We will definitely come back..
Business response:
Caitlin, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and loved your well-kept suite. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Staff was friendly, helpful and welcoming. Room was clean, price was good.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our courteous associates and were happy with our affordable rates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
The room was somewhat clean but the hotel was very rude and their communication sucked. The area of the hotel was good But kinda sketchy people in the immediate area of hotel.
Business response:
It was our pleasure accommodating you at Extended Stay America and are glad to know you had a pleasant stay with us. However, we are sorry for the inconvenience you had. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Meh... The staff was friendly but the room overall was the issue. A piece of another guests soap bar was stuck tot he shower curtain... no trash cans and not a single standard hotel cup, not even a Dixie cup.
Business response:
Thank you for being our guest. Although you liked our friendly associates, we are sorry for the cleanliness issues you encountered. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. Also, please know to ensure the cleanliness of the kitchenware, they are kept at the front desk. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
We are thrilled to receive your complimentary rating. We work hard to make sure our guests enjoy every aspect of their visit, so review such as yours tell us that we are succeeding. We look forward to serving you again at Extended Stay America. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Enjoyed having a kitchen with full size fridge. Did Not many channels on tv like most hotels.
Business response:
We appreciate you staying with us and providing your feedback. It's nice to read you had an overall pleasant visit and enjoyed your fully equipped kitchen. However, we certainly apologize for the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere and we understand your frustration of not having your favorite channels for you to access. We do hope you will visit us again soon. Sincerely, Hotel Management
For the price is ok. The only thing was people cooking with the door open and the whole floor smell bad .
Business response:
Thanks for being our guest at Extended Stay America. It's great to know you had an enjoyable stay and you found us to be a good value. Your feedback is appreciated, and we hope you will visit us again. Sincerely, Hotel Management
Not again..... Was checked intro a half cleaned room... smelled like the wrong kind of smoke in the hallway all day. And when checked or wad told that the room was trashed!!!! Only lefty the garbage and used linens and the dishes that wad provided for the stay. Didnt break anything, didn't paint the walls, but because the garbage was left behind being that I was in a rush do to an emergency I was told the room was trashed. Wow!!!!
Business response:
Thanks for being our guest. We sincerely apologize for the cleanliness issue you encountered in your room while you were here. We are sure this was a result of miscommunication between our housekeeping and front office departments since a suite should not be made available for occupancy until the cleaning process is complete. Your feedback is shared with the respective teams to be more diligent with their duties going forward. Please give us a chance to redeem ourselves on a future date. Sincerely, Hotel Management\
Frequently asked questions about Extended Stay America - Oklahoma City - NW Expy.
How is Extended Stay America - Oklahoma City - NW Expy. rated?
Extended Stay America - Oklahoma City - NW Expy. has a 3.1 star rating with 1,826 reviews.
When is Extended Stay America - Oklahoma City - NW Expy. open?
Extended Stay America - Oklahoma City - NW Expy. is open now. It will close tomorrow at 12:00 a.m.