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Extended Stay America Hotel Oklahoma City - NW Expressway is located at 2720 NW Expressway, Oklahoma City, OK. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
2720 Northwest Expy., Oklahoma City, OK, 73112, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice Stay for a Good Price Two night stay in OKC. Clean, good size room with kitchenette. Convenient location. Hard mattress and few breakfast options are the only negatives. Overall, it was a nice stay for a good price and we would definitely stay at this hotel again.
Business response:
Matthew, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our apartment-style suite and that you enjoyed our great location. We appreciate your feedback and look forward to your next stay. Sincerely, Hotel Management
Dirty little secrets....... The staff seemed overwhelmed by the guests and the rooms were not stocked with simple things. Soap had to be requested at the front counter.
Business response:
Thank you for your recent stay at our hotel. We are truly sorry for the problems you encountered with our staff and your room. We're confident these are isolated issues and we will make every effort to improve our performance. We have shared your review with all department heads and we assure you we will take whatever action is necessary to ensure we don't repeat these mistakes. We appreciate your feedback and hope that you will visit us again soon. Sincerely, Hotel Management
Excelente
Business response:
Erika, thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
It's tucked away and kind of secluded which is great and the hot water was great but the room is a little outdated and the TV does not show a clear picture. Also I saw a roach and I hoped like heck none got into my things, wouldn't want to carry them home ewww no.
Business response:
Thanks for being our guest at Extended Stay America. We are glad to read you had a comfortable stay and liked your room. Your feedback had been shared with our respective team so that corrective measures can be taken. We appreciate your feedback and hope that you will visit us again soon. Sincerely, Hotel Management
The building was hard to find -- nestled behind and between big stores. The parking lot was adequate, and we could park near the front door.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you were impressed with our parking facility and that you had a pleasant time while you were here. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
I came to the room and found numerous things that had not been picked up. Including some trash on the actual bedding. Even so much as a used band-aid.
Business response:
Thank you for being our guest. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed so this does not happen again. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Kim, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Extended Stay America - Oklahoma City - NW Expy. has a 4.2 star rating with 1,086 reviews.
Extended Stay America - Oklahoma City - NW Expy. is open now. It will close tomorrow at 12:00 a.m.