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Extended Stay America Hotel Oklahoma City - NW Expressway is located at 2720 NW Expressway, Oklahoma City, OK. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
2720 Northwest Expy., Oklahoma City, OK, 73112, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Room for improvement After spending many hours researching a hotel for my stay in the area, I selected this hotel based on the pictures and description online. By a wide margin, this hotel did not live up to expectations. The GM, Lori, was very helpful and pleasant, but my overall experience was based on qualities outside of her control, like the appearance of the rooms vs. the pictures, the carpet I refused to walk on w/ bare feet, the rundown parking lot and the paint-chipped entry door. The hotel also promotes kitchen acc... read more
Business response:
Erica, thank you for evaluating your stay. Although you liked the service provided by our friendly staff, we are sorry we missed meeting your expectations with regards to your room. Our job is to provide a clean & comfortable hotel experience to our guests. Thank you for bringing the cleanliness issues to our attention so we can review this with our housekeeping team and ensure it doesn't happen again. We appreciate your patience and hope to see you back so that we can make it up to you. Sincerely, Hotel Management
A Very Comfortable Stay! I truly hope I'm getting the Front Desk Attendant's name correctly but I believe it is Veronica. She was so helpful and extremely pleasant upon checking in. She made me feel very welcome as soon as I entered the hotel. My room was clean and nothing was out of place. I enjoyed a comfortable stay for the evening and did not experience any noise or disturbances. The WiFi had a pretty good connection for leisure web surfing. All in all I had a wonderful stay.
Business response:
Josh, thank you for the glowing feedback of Extended Stay America. We are delighted to know you enjoyed each and every aspect of our hotel and that Veronica made your stay a memorable one. It was a pleasure hosting you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Stay was nice Staff very helpful Check in and check out very helpful
Business response:
We are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Arlene, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
The lady who checked me in was very rude
Business response:
Thanks for choosing to stay with us. We are sorry for the unfortunate incident you encountered with one of our front desk staff. We value your feedback and will use it to make sure we are more consistent in our service delivery. We hope you will consider staying with us again in the near future. Sincerely, Hotel Management
Good value; great location
Business response:
Dave, thanks for the feedback. We are pleased knowing you found us to be affordable and that you had a pleasant stay. All of us at Extended Stay America would love to welcome you back soon. Sincerely, Hotel Management
The guy that was at the desk was very nice. The room was clean . I enjoyed my stay.
Business response:
We appreciate you taking the time to post your review of the Extended Stay America. We are glad you enjoyed your stay with us and that our friendly staff made for a memorable experience. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Trista, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
nice hidden gem I booked the room last minute on Cheaptickets. When I arrived I found out they were 100% booked. However, they did have a room for me. The staff was awesome. The room clean and comfortable. I will definitely stay here again.
Business response:
Thank you for choosing to stay at Extended Stay America and for sharing your amazing experience. We are glad to know you loved your spotless room and enjoyed the service provided by our courteous associates. We are looking forward to welcoming you on your next visit to our beautiful city. Sincerely, Hotel Management
Extended Stay America - Oklahoma City - NW Expy. has a 4.2 star rating with 1,113 reviews.
Extended Stay America - Oklahoma City - NW Expy. is open now. It will close tomorrow at 12:00 a.m.