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Extended Stay America - Oklahoma City - NW Expy.
- Other
- Oklahoma City, OK
About this business
Location details
2720 Northwest Expy., Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay for price Our check in went good. There seemed to be a lot more paperwork and ID checking than normal. Once we got into the room. Everything was clean and smelled fresh. The bathroom had pretty rusty metal and they only gave us soap and shampoo, which the shampoo bottle was empty (good thing we don’t use hotel shampoo). Staff was friendly and helpful, and it was good for how cheap it was.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and that you also found us to be of a good value in the area. However, we are sorry for not meeting your expectation in regard to our amenities. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
A couple of issues The room I was in smelled of cigarette smoke. Also, the people in the next room were slamming the door and kids running up and down the hall until 11 pm.
Business response:
Thank you for being our guest. We are pleased you stayed with us, but we are sorry for the inconvenience you experienced while here. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. Regarding the noise issues, our front desk is available, so we are sorry we were not aware of the problem, as we would have been happy to try and resolve it or move you to another suite. We hope you will consider giving us another opportunity so that we can provide you with an improved ... read more
Business response:
Thanks so much for the four-star rating of Extended Stay America. We are thrilled to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Great stay Staff was friendly and efficient during check in. Room was clean and the bed was comfortable. Felt safe and secure. I would stay here again.
Business response:
Michelle, thank you for choosing our hotel and for the wonderful feedback. We are thrilled to read you had a comfortable stay with us and that you were impressed with the excellent service offered by our staff. Your compliments have been shared with the entire team members. All of us at Extended stay America would love to welcome you back soon. Sincerely, Hotel Management
Nice little hideaway hotel Jordan, who checked us in was polite and answered all questions. He offered any services that may be needed while staying here, like getting us a toaster, more towels, anything we may possibly need. The room was clean and comfortable. Had a great night sleep.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We will share your compliments with the entire team, especially Jordan. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great Stay Great stay! The room was comfortable quiet and clean. Staff was friendly and helpful. Coffee was served early on Black Friday! Manager on duty is very hard worker and always interacting with her staff.
Business response:
Sharon, thank you for your terrific feedback about Extended Stay America. We are thrilled to know you liked your well-appointed room and that the attentive service provided by our associates added to your joy. We hope you are already planning another trip our way! Sincerely, Hotel Management
Nice hotel but hard to find. This hotel is hard to find because it is hidden behind Target and Office Depot. I was unable to find it without Siri helping. It was nice enough but the toilet always hung up and continued to run unless you jiggled the handle just right. That was almost every time I flushed it. Also the checkout time was 11:00 am which is too early for me. They were knocking on my door after 11 wanting to charge me another day. Next time I will go to another hotel with a later checkout time. But they were nice ab... read more
Business response:
Jack, thank you for staying at Extended Stay America and for the feedback. We are glad to read you liked our convenient location and that you had a good sleep. We are sorry your room did not have the amenities you desired or needed. We do our best to honor our guests' requests and would love the opportunity to serve you again on your next visit to the area. Sincerely, Hotel Management
Better then expected.. Wasn't sure what we were going to get.. Was better then we expected. The room was clean and nice. Bed was a little too firm but slept well.
Business response:
John, thank you for your nice feedback about Extended Stay America. We are glad to know you liked your room and had an overall comfortable time with us. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Extremely comfortable Dr I have stayed at several hotels this past year and this hotel is worth!hq way then thier 3 2 rating.
Business response:
Thank you for being our guest at Extended Stay America. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We cannot wait to host you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oklahoma City - NW Expy.
How is Extended Stay America - Oklahoma City - NW Expy. rated?
Extended Stay America - Oklahoma City - NW Expy. has a 3.1 star rating with 1,826 reviews.
When is Extended Stay America - Oklahoma City - NW Expy. open?
Extended Stay America - Oklahoma City - NW Expy. is open now. It will close tomorrow at 12:00 a.m.