Extended Stay America - Oklahoma City - NW Expy.

Business response:

Stassi, thanks for sharing the highlights of your stay at Extended Stay America. Providing a perfect stay is our aim and we are glad you could experience it. I have shared your compliments with my staff for their recognition. Thank you for being our guest, and we hope to see you soon. Sincerely, General Manager 

Business response:

Thank you for taking the time out of your day to leave us your feedback. We apologize that you were unhappy about our pet friendliness and the disturbance this caused. We regret the inconvenience this caused. Thanks for your business, we appreciate your comments and hope to see you soon in the near future. Sincerely, General Manager 

Business response:

Marian, we value you as our guest. It’s a pleasure knowing you loved our affordable rates and our spotless property. We look forward to welcoming you back soon at Extended Stay America. Sincerely, General Manager 

Business response:

I am sorry to read that we failed to meet your expectations. We hope you will accept my apology for what transpired. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, General Manager 

Business response:

Karen, we appreciate your five-star review and thanks for being our guest at Extended Stay America - Oklahoma City - NW Expressway. We are glad to see you enjoyed your stay and hope to see you again on your next trip to this area! Sincerely, General Manager 

Business response:

Thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America - Oklahoma City - NW Expressway. Sincerely, General Manager 

Business response:

Antonio, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America - Oklahoma City - NW Expressway. Sincerely, General Manager 

Business response:

Ken, we are thrilled you chose Extended Stay America - Oklahoma City - NW Expressway once again. It’s our pleasure knowing we exceeded all your expectations and you enjoyed being with us. We hope to welcome you back soon. Sincerely, General Manager 

Business response:

Philip, thank you for providing your comments. Although you were overall satisfied with your stay, we are disappointed you felt the cost of your stay was not in line with the value you received. We regularly review the rates of our suites to make sure they are appropriate relative to other extended stay hotels in our area. We appreciate your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager