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Extended Stay America - Oklahoma City - NW Expy.
- Other
- Oklahoma City, OK
About this business
Extended Stay America Hotel Oklahoma City - NW Expressway is located at 2720 NW Expressway, Oklahoma City, OK. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
2720 Northwest Expy., Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Last minute booking There was food crumbs on the floor, dry detergent left on the sheets, when picked up the phone to call the front desk there was cigarette trash left on there. Gross.
Business response:
I appreciate you taking the time to write a review of your experience with us. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our entire staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Could never find desk clerk. Doors from outside didn't work with room card to get in hotel. Never cleaned room the 5 days I was there. No coffee pot in room. Went down stairs to get coffee and they said they had made 2 pots and wasn't making anymore. The only thing there was hot water and instant coffee. Their idea of a breakfast is muffin or instant oatmeal with no milk or butter just water. Granola Valley breakfast bars. I could stay with their competitor across the road for 10 more and get a continental breakfast every mo... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your experience was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities and properly stocking our breakfast. Additionally, I will work with our staff to ensure we are responding to guest needs in a timely manner. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with... read more
Fun trip It was just a quick getaway and enjoyed my time there.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
OKC One night stay
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
family trip clean and big... But a little bit old.. No service.
Okay...but Hard to access
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that our hotel was hard to find. I discussed your comments with the team, and we are prepared to help with directions going forward. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Oklahoma City - NW Expy.
How is Extended Stay America - Oklahoma City - NW Expy. rated?
Extended Stay America - Oklahoma City - NW Expy. has a 4.2 star rating with 1,086 reviews.
When is Extended Stay America - Oklahoma City - NW Expy. open?
Extended Stay America - Oklahoma City - NW Expy. is open now. It will close tomorrow at 12:00 a.m.