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Extended Stay America - Oklahoma City - NW Expy.
- Other
- Oklahoma City, OK
About this business
Location details
2720 Northwest Expy., Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk clerk was a very nice young lady by the name of Brandie... She exceeded my expectations... She went above and beyond and should be commended for her service
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read how one of our staff members exceeded your expectation by providing excellent customer service. Brandie will be informed of the excellent work she is doing. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
More signs please The hotel was in a convenient location but it was difficult to find. It was difficult to see the turn off so had to drive up and down a few times and when you do turn off its a sharp bend. Apart from that the staff was friendly and room was good, and there is a cafe just up the road which was good after the staff suggesting it.
Nice hotel The hotel was clean and neat Staff friendly. Bed can be more comfortable Overall enjoyed nice hotel.
Business response:
We appreciate you taking the time to write a review. I'm glad you found our hotel to your liking and our staff friendly and ready to assist. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
I am really pleased with the staff and the rooms are clean. I highly recommend this hotel. I have stayed at 2 different locations in Oklahoma bout 6 times in the past month cause my home is being remodeled.
Business response:
We appreciate you taking the time to write a review of your stay, I am pleased to see, on each of your stays, you were provided with excellent customer service and great accommodations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Pillows are not very good or full. They are feather pillows and kept poking through he pillow case. Brandi the front desk person was bet polite and greatest us with a smile and great attitude.
Business response:
We appreciate you taking the time to write a review on your experience at our hotel. I'm disappointed the pillows were not to your liking. However, I'm glad our front desk staff were accommodating and beneficial. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Suited my needs, nice rest, no complaints Room is spacious, bed is clean and comfortable, room was overall clean and functional. I see what people are talking about far as occasional noise, but here and there it didn't disturb me. I'll definitely be back. Staff should get a raise! I've been to way nicer hotels, and the level of courtesy and attitude with this hotel is better than most hotels I've been to. I'm a frequent traveler, and I see all kinds of hotels.
Business response:
Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our comfortable rooms, friendly customer service, and all of the convenient amenities our hotel has to offer. I’m thrilled we were able to provide you with a home away from home experience! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Good value. Room was great for our purpose. Great value for the price. Room was nice, guests were quiet, staff were pleasant and helpful
I stayed 3 nights. Seen some hair that wasn't mine left in the shower.
Not the best The room was dirty and the stove didnt work which was why I decided on a room there. They ended up giving us a key to another room. So we cooked in one room and slept in another. The floors were sticky, room smelt like mildew, halls smelt like fish for 24 hours.
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the stove top did not operate. Please know that we would have been glad to relocate you to another room so that you did not have to split into 2 rooms, however we were completely sold out of double rooms at the time and were happy to provide you a secondary room complimentary. To prevent the inoperable stove stop and to ensure our cleanliness is top notch,... read more
Frequently asked questions about Extended Stay America - Oklahoma City - NW Expy.
How is Extended Stay America - Oklahoma City - NW Expy. rated?
Extended Stay America - Oklahoma City - NW Expy. has a 3.1 star rating with 1,868 reviews.
When is Extended Stay America - Oklahoma City - NW Expy. open?
Extended Stay America - Oklahoma City - NW Expy. is open now. It will close tomorrow at 12:00 a.m.