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Extended Stay America - Oklahoma City - NW Expy.
- Other
- Oklahoma City, OK
About this business
Location details
2720 Northwest Expy., Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
it's was great for the price like I said great for the price. we stayed for three nights, and I definitely suggest trying to find it in the day time. the service was wonderful! we had some loud people above us, they knocked off our fire alarm and it kept going off, but they fixed that. you have to ask the front desk for dishes and all of that. I do suggest bringing your own pillows though theirs are not very comfortable, but all together great trip. I would stay there again.
Would stay here again! It was hard to find but once you figure out the road to get there it was easy to find again. Both my gps's couldn't get to it. Basically it's on a small road just behind the office depot. My bathroom sink was clogged and the kitchen the faucet spayed put weird but their maintenance guy came over pretty quick and fixed both things so fast! The room was nice and everything else went smoothly. Bed was comfortable. The blanket had strings on it where they needed to be snipped but it wasn't a big deal. I wo... read more
Business response:
Thank you for your recent review of your stay. Please accept our apologies for the maintenance issues you experienced. Still, I am glad to read that we were able to quickly resolve these issues and provide you with a positive stay overall. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk for no additional charge. Moving forward, I will make sure we are clearly communicating our amenities during guest arrivals. I’m so pleased to read that you found our hotel to be a great... read more
Nice hotel & price, but the experience was lacking Hotel was physically great, the sole late night staff was very inattentive and the continental breakfast left much to be desired. I would stay there again regardless.
Business response:
Thank you for your recent review of your stay. Please accept our apologies for the service issues you experienced. In response to your feedback, I will work with our staff to make sure that each guest receives professional customer service. Still, I am glad to read that you had a positive stay overall and enjoyed our reasonable rates. Your feedback is very important to us, so thank you for sharing. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Worth my time, Great staff The staff (Tina) is the best thing about this place...makes you feel welcome, and accommodates guests properly and promptly. Room is worth the stay, being the economical person that I am.
Great deal for the price Checked-in very late, but hotel staff was superb! Very nice and helpful. Checked in quickly, and stay was nice and pleasant.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that you found our hotel to be a great value! I truly appreciate your comments regarding our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Could never find desk clerk. Doors from outside didn't work with room card to get in hotel. Never cleaned room the 5 days I was there. No coffee pot in room. Went down stairs to get coffee and they said they had made 2 pots and wasn't making anymore. The only thing there was hot water and instant coffee. Their idea of a breakfast is muffin or instant oatmeal with no milk or butter just water. Granola Valley breakfast bars. I could stay with their competitor across the road for 10 more and get a continental breakfast every mo... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your experience was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities and properly stocking our breakfast. Additionally, I will work with our staff to ensure we are responding to guest needs in a timely manner. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with... read more
Last minute booking There was food crumbs on the floor, dry detergent left on the sheets, when picked up the phone to call the front desk there was cigarette trash left on there. Gross.
Business response:
I appreciate you taking the time to write a review of your experience with us. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our entire staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America - Oklahoma City - NW Expy.
How is Extended Stay America - Oklahoma City - NW Expy. rated?
Extended Stay America - Oklahoma City - NW Expy. has a 3.1 star rating with 1,829 reviews.
When is Extended Stay America - Oklahoma City - NW Expy. open?
Extended Stay America - Oklahoma City - NW Expy. is open now. It will close tomorrow at 12:00 a.m.