This profile has been claimed by the business owner or representative.
Extended Stay America - Oklahoma City - NW Expy.
- Other
- Oklahoma City, OK
About this business
Extended Stay America Hotel Oklahoma City - NW Expressway is located at 2720 NW Expressway, Oklahoma City, OK. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 5.0.
Location details
2720 Northwest Expy., Oklahoma City, OK, 73112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
very pleased have stayed here twice in past couple of weeks for business trip to OKC. Staff have been friendly and rooms have been very clean and bed was comfortable. Nothing negative to report
Business response:
We appreciate you taking the time to share your experience. It is great to read that during both of your separate stays with us, you were accommodated well by our staff with great customer service and excellent accommodations. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Clean spacious room & easy very friendly check-in We arrived late but Brandy at the front desk was amazing! So so friendly & very helpful after a long drive. My husband needed a late checkout because I wasn't back from class that was across town so he called down & spoke to the front desk & asked for an extra hr, she would only give him 30 min. Luckily, I returned to the room around 11:20ish or he would've been chilling in the lobby with all our stuff.
The front desk clerk was a very nice young lady by the name of Brandie... She exceeded my expectations... She went above and beyond and should be commended for her service
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read how one of our staff members exceeded your expectation by providing excellent customer service. Brandie will be informed of the excellent work she is doing. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
More signs please The hotel was in a convenient location but it was difficult to find. It was difficult to see the turn off so had to drive up and down a few times and when you do turn off its a sharp bend. Apart from that the staff was friendly and room was good, and there is a cafe just up the road which was good after the staff suggesting it.
Nice hotel The hotel was clean and neat Staff friendly. Bed can be more comfortable Overall enjoyed nice hotel.
Business response:
We appreciate you taking the time to write a review. I'm glad you found our hotel to your liking and our staff friendly and ready to assist. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Not the best The room was dirty and the stove didnt work which was why I decided on a room there. They ended up giving us a key to another room. So we cooked in one room and slept in another. The floors were sticky, room smelt like mildew, halls smelt like fish for 24 hours.
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the stove top did not operate. Please know that we would have been glad to relocate you to another room so that you did not have to split into 2 rooms, however we were completely sold out of double rooms at the time and were happy to provide you a secondary room complimentary. To prevent the inoperable stove stop and to ensure our cleanliness is top notch,... read more
I am really pleased with the staff and the rooms are clean. I highly recommend this hotel. I have stayed at 2 different locations in Oklahoma bout 6 times in the past month cause my home is being remodeled.
Business response:
We appreciate you taking the time to write a review of your stay, I am pleased to see, on each of your stays, you were provided with excellent customer service and great accommodations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Pillows are not very good or full. They are feather pillows and kept poking through he pillow case. Brandi the front desk person was bet polite and greatest us with a smile and great attitude.
Business response:
We appreciate you taking the time to write a review on your experience at our hotel. I'm disappointed the pillows were not to your liking. However, I'm glad our front desk staff were accommodating and beneficial. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Oklahoma City - NW Expy.
How is Extended Stay America - Oklahoma City - NW Expy. rated?
Extended Stay America - Oklahoma City - NW Expy. has a 4.2 star rating with 1,086 reviews.
When is Extended Stay America - Oklahoma City - NW Expy. open?
Extended Stay America - Oklahoma City - NW Expy. is open now. It will close tomorrow at 12:00 a.m.