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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent, but not great Cleanliness was an issue. Floors were heavily stained. Bed felt cheap with crinkly plastic cover under sheets. Felt damp upon wakeup, mattress was dry, so plastic cover was holding moisture. Lots of activity in hallways led to a lot of noise. Somone one floor down had worlds loudest alarm that they left on. Very irritating.
Business response:
Dear Daniel, we are very disappointed that we did not meet your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. Our concerned team is taking up your concerns and will address appropriately. Thank you forchoosing us and we hope you will stay with us again so we can show you the hospitality you deserve.Sincerely,Hotel Management
This is a top location to stay compared to others in the area
Dog poop and pee in front of the entrance. Floors very dirty in elevator and main floor. Wouldn’t stay there again
Business response:
Dear Albert, thank you for staying with us and sharing your experience. We are glad you enjoyed most of your stay; however, regarding the cleanliness issue, our Housekeeping team usually does a great job maintaining a clean and fresh room for every guest. Regrettably, this was overlooked during your stay. We appreciate your feedback and understanding, and we hope you will choose to stay with us again. Sincerely,Hotel Management
The staff are friendly, helpful, and the energy of the hotel is inviting!
Elevator out of order. Bathroom sink way too small.
Business response:
Dear Terry, We are pleased we were able to provide you with an overall pleasant stay. However, we do apologize for the issues you had with our elevators. We understand your frustration and regret the temporary inconvenience. Thank you for your patience and understanding. We appreciate hearing from our guests and hope you will stay with us again for a much-improved experience.Sincerely,Hotel Management
Ventilation system annoying as it ran all night.
Business response:
Dear patricia, thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management
Clean and modern decor. Room was comfortable and we could not hear other noise in the hotel which was amazing!
Business response:
Dear Stephanie, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon.Sincerely,Hotel Management
It was in a different spot as far as getting to it…a bit tricky
Business response:
Dear Kimberly, thank you for reviewing your stay at Extended Stay America. We strive to provide an exceptional stay to every guest every day. We hope to welcome you back soon for another enjoyable visit. Thank you!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 4.2 star rating with 1,242 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.