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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Successful
It is not at all fancy. Very plain room and not the cleanest. Long strands of hair in the bathroom. We also wanted another pillow and they could not accomodate us. But the staff was very nice. Some one also walked around and moved furniture in the room above at 1 or 2 am.
Business response:
Dear Dorinda, Thank you for taking the time to review our hotel. We are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. Your concerns have been shared with the proper individuals. We are thankful for your business, and we hope to have another chance to restore your faith in us.Sincerely,Hotel Management
It was okay for the price. It wasn’t really updated with anything, the bathroom could have been cleaned a little better and we couldn’t find any switches for the lamps. And with the heater on, the room was still cold. Overall, not terrible but not what I less expecting from the pictures or reviews.
Business response:
Dear Guest, Thank you for choosing our hotel for your visit to the city. We are happy your overall experience was pleasant. However, we apologize for the issues that kept it from being perfect. We will address your concerns with the appropriate individuals to ensure this does not happen again. We are grateful for your patience and hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
Friendly staff, quiet and clean facility. Advertised as breakfast included. But weak coffee, dry muffin, and bars was all there was.
Business response:
Dear Wes, Thank you for your feedback about our breakfast offerings; we are disappointed you were not happy with the variety. Your comments about grab-and-go breakfast will be shared appropriately, as we always want to know what would enhance our guest experience. We hope you will return to stay with us another time; it was a pleasure hosting your visit.Sincerely,Hotel Management
Quick convenient service with helpful staff
Business response:
Dear Robert, We are flattered by your generous review of Extended Stay America. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to Tumwater.Sincerely,Hotel Management
The room is clean but very basic in appearance and amenities. There is only soap and shampoo available as bathroom amenities. No hairdryer or coffee maker either. You might get them if you ask for them, but I didn't ask. The bed was comfortable. The breakfast consists of coffee, granola bars and packaged muffins.
Business response:
Dear Teresa, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. It was our pleasure hosting you, and we hope you will stay with us again whenever you visit the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 4.2 star rating with 1,242 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.