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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Neighbors were noisy, 4 hours of sleep doesn't do well. Free breakfast was stake cupcakes... wheres the cereal at least?
Business response:
Dear Derek, Thank you for sharing your feedback about the noise during your stay and the breakfast that didn't meet your expectations. We appreciate your input as it helps us to improve our services constantly, and we want our guests to have a great start to their day. We take noise issues seriously and want you to know that our front desk is always available to assist you in making your stay as comfortable as possible. We hope you will give us another chance to provide you with a peaceful and enjoyable experience. Sincerely... read more
Too many people hanging around outside the side entry.
Business response:
Dear Joseph, We always appreciate feedback from our guests to ensure we meet our high service standards. Therefore, we sincerely apologize for the disappointment of being crowded outside the entry. While we know this does not change your experience, we've shared your comments with our team to ensure a better experience for future guests. Thank you for staying with us, and we would love the opportunity to welcome you back to show you the outstanding hospitality you deserve. Sincerely,Hotel Management
The stay was fine. The check-in took over an hour because their computers were down and they had no backup plan. Some people had been there for two hours.
Business response:
Dear James, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. We are delighted to read that your overall experience was pleasant, from our clean accommodation to your interactions with our excellent team. However, we apologize for the inconvenience caused during check-in. We will address this issue appropriately to ensure our guests receive a smooth reception whenever they book at our hotel. It was a pleasure to have you as our guest, and we hope to see you agai... read more
The staff is exceptional ! Melissa the assistant manager, Marissa the evening desk clerk and Kayla (sp?) the night shift clerk were so friendly and courteous and accommodating..... We'll be back !
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 4.2 star rating with 1,292 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.