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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice stay
My room was very clean but the hallways were not. A customer's dog had pooped in the hallway and it was left for a few hours before being cleaned.
Business response:
Dear Laury, Thank you for staying at Extended Stay America and posting such a generous review. We are grateful for each of your comments, including those about the cleanliness of your room. Observations like yours give us the valuable information we need to serve our guests better, and we thank you for sharing them. We continually strive to advance our services and appreciate your valuable feedback. It was a pleasure having you stay with us, and we hope to see you again soon!Sincerely,Hotel Management
Room was clean, bed comfortable so adequate for a 1 night stay. TV was on the smaller side but fairly easy to operate. Surroundings were quiet so all in all more than adequate for our needs., especially for the price. Lobby, elevator and general appearance definitely needs a facelift.
Lage und Zimmer ok Lage , Zimmer war gut. Leider Bestand das Frühstück mit Kaffee,Tee , Muffins und Riegel,was für uns kein Frühstück ist! Bus in der Nähe.
Business response:
Dear Heike, Thank you for taking the time to share about your stay. We are pleased you enjoyed our excellent location and the clean and comfortable suite. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours regarding breakfast. We continually strive to advance our services and appreciate your valuable feedback. It was a pleasure having you stay with us, and we hope to see you again soon!Sincerely,Hotel Management
Convenient
The first thing was all the items you have to say you won't do or you will be charged. Then you get to the room and the carpets are extremely dirty. Go to take a shower and hey, there aren't any washclothes. No coffee in the rooms and the coffee downstairs when they finally put it out was HORRIBLE. They coffee at Jack in the Box across the parking lot was only slightly better. Breakfast was either a really small muffin or a granola bar.
Business response:
Dear John, Please accept our sincerest apologies on behalf of our entire team for not meeting your expectations during your recent stay. We sincerely regret any inconvenience, especially those related to the cleanliness of our hotel, as this is a core focus of our commitment to guest satisfaction. We take your feedback seriously and will address this issue with our housekeeping associates to ensure such lapses do not happen again. We genuinely hope that you will consider giving us another opportunity to serve you in the futu... read more
Everything was good I really enjoyed my stay. Super friendly staff, loved the room and the coffee. Nothing to complain about.
Business response:
Dear Kelly, We are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review. We especially appreciate your generous compliments about our helpful and friendly staff. We enjoyed having you as our guest and hope to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 4.2 star rating with 1,318 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.