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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Melissa at the front desk was WONDERFUL during the check in process and helped me set up my reservation and cancel my previous reservation!!! She was very very respectful even when I was frustrated. I appreciate her assistance very much!!
Business response:
Thank you Nikki for your wonderful review regarding your visit to Extended Stay America. We are thrilled that Melissa helped to make your stay a memorable one. We believe we have the best team in town, and we work hard every day to deliver outstanding service. We will enjoy sharing your compliments with her to recognize them for a job well done. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Enjoyed Great place to stay. We stayed 1 night. We also used the Laundry facilities on site. That was the main reason for us choosing the hotel.
We were only there for sleeping as we arrived late, after 11pm and left before 6 am. Good location off the highway. However some of the stayee in the room next door made our stay unpleasant since the hall of drugs.
Business response:
Jer, thank you for taking the time to share your feedback. While we are glad to see your overall rating and know that our location worked well for you, we are sorry to know you were unable to experience an excellent time. We value guest feedback and assure you to look into the comments and take action accordingly. We hope to have an opportunity to be of service again. Sincerely, Hotel Management
Nice room, but reeked of cigarette smoke. Hair stuck on shower walls. Other than that its fine
Business response:
On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable and well maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the entire team to ensure a review of our processes. Thank you for your feedback and we would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
my room was clean and comfy ,the staff was very nice, but, the check in took a really long time, and the tub was dangerously slippery
Business response:
Thank you for being our guest. We are happy to know you liked your well-appointed suite and were impressed with our courteous associates. However, we are sorry for the inconvenience you had at the time of check-in. We hope the otherwise positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 4.2 star rating with 1,292 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.