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Extended Stay America - Olympia - Tumwater

4.2
  • Hotels
  • Tumwater, WA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1675 Mottman Rd. SW, Tumwater, WA, 98512, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,242 reviews
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Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

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Oreana 
4 years ago

The staff was amazing. I was in the area for a very emotional situation and they were very kind. 

Business response:

Oreana, thank you for choosing to stay with us at Extended Stay America, and we appreciate your generous review. It is gratifying to know that our devoted associates took great care of you and were attentive to your needs. We loved having you as our guest, and we hope to have the pleasure of serving you again in the future. Sincerely, Hotel Management 

James's profile image
4 years ago

Business response:

James, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Michael's profile image
Michael 
4 years ago

Business response:

Michael, thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management 

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Bryanbrooke 
4 years ago

During the covid 19 and jumping around for work extend stay has served me well 

Business response:

Bryan, thank you for selecting Extended Stay America for your visit. We certainly understand the frustrations and challenges that are coming along with recent events, but we are glad we were able to meet your expectations. It was a pleasure knowing you enjoyed your time here, and we hope to see you again soon. Sincerely, Hotel Management 

Stephen's profile image
Stephen 
4 years ago

Disgruntled Guests My wife and I have booked rooms multiple times within the last 30 days and I have requested the same room twice in the hope that they had the maintenance issues taken care of that we verbally instructed needed fixed in that certain room. The issues were not taken care of. There is also a young gentleman that works the pm shift that is continuously rude and abrasive in his interactions with guests. My wife and I are not sure at this point if we are ever going back. Very sorry but it was not enjoyable for us... read more

Business response:

Stephen, thank you for choosing us once again. We are sorry for the disappointing stay you and your wife had and apologize for the maintenance issues you had in your room. Moreover, we regret you did not experience the best from one of our associates. Your comments will be shared with the appropriate teams to improve our accommodations and services moving forward. We appreciate your patronage and hope you will give us the opportunity to redeem ourselves in the future. Sincerely, Hotel Management 

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Teresa 
4 years ago

The stay was great. The bed was hard. 

Business response:

Teresa, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We also wish we had the opportunity to address the problem you had with the bed while you were here. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management 

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Anonymous 
4 years ago

Loud fan. Everything was good. The faucet in bathroom drips and the fan in the bathroom ran even when it was turned off. I had a very hard time sleeping. I did let the front desk know. 

Business response:

We are delighted you had a great stay at Extended Stay America. Your concerns regarding the maintenance issues have been checked and resolved by our associates. Also, we regret you did not have a restful sleep and that the inconvenience it caused. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

For the cost they should provide a breakfast other then granola bars and muffins. Other places offer more for the same prices. 

Business response:

Thank you for being our guest. We are sorry for not meeting your expectations with our breakfast. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices for future implementation. We hope you will come back to stay with us the next time you visit this area. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Olympia - Tumwater

How is Extended Stay America - Olympia - Tumwater rated?

Extended Stay America - Olympia - Tumwater has a 4.2 star rating with 1,242 reviews. 

When is Extended Stay America - Olympia - Tumwater open?

Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.