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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel was great! We loved the kitchen and full size fridge. Everything was clean and comfortable. Melisa at the front desk is very helpful and fun!
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed our well-kept property and fully equipped kitchen, along with the service provided by our front desk staff, Melisa. She is committed to ensuring our guests have an excellent stay, so thank you for recognizing her efforts and we'll be sure to share your comments with her. We hope to see you again soon! Sincerely, Hotel Management
Check in time is at 3:00, our room was not ready till 4:45. You have to look for someone to get anything. must of the time they are outside smoking. They say they have breakfast ,but they put out some muffins, granola bars and some coffee and call it breakfast on the go. half the time the coffee was empty before ten am. Not a good stay, Will never stay at this Extended stay again.
Business response:
We regret that you were disappointed with our breakfast offerings and apologize that your room was not ready for you when you arrived. We understand your frustration and value your feedback and will be sharing your specific concerns with our team. We hope to have an opportunity to better your experience with us whenever your travels bring you back to our hotel. Sincerely, Hotel Management
Property is always well kept. No complaints from me
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and that you loved our well-kept property. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Privacy and location. I had a perfect room to stay in.
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are delighted to know you were impressed with our ideal location and that you enjoyed your well-equipped room. Thanks again for being our guest. We look forward to your next visit. Sincerely, Hotel Management
Fire alarm was going off during checkin. The clerk was dramatic. Nobody was taking the alarm seriously because apparently it happens “all the time because people cook in their rooms without the fan in.” The bed could have been the hardest thing to sleep on and the pillows were the absolute worst, flat and hard, you could not fluff or form them. Woke up extremely sore.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We apologize that you had to experience the fire alarms sound that disturbed your rest and also sorry you did not found your bed comfortable. Your feedback has been shared with our maintenance team to prevent it from happening in the future. However, we are glad to see that in spite of this, your stay was mostly positive. Thank you again for choosing our hotel. We hope you will make the same choice the next time you visit the city. Sincerely, Hotel M... read more
Breakfast included bur you can hardly call it breakfadt. Just a stand with snacks and coffee.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you enjoyed your time while you were here, but we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 4.2 star rating with 1,242 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.