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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sucky sinks. Weird entrance. Both sinks were sluggish. It was a very weird entrance. Had to go through 7-11 or Jack in the Box to get to the entrance.
Business response:
Diane, thank you for staying with us. We are sorry for not meeting your expectations and for the issue you had in your room. Your feedback with regard to your room has been shared with the respective team to take corrective actions. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Conveniently located hotel The staff were very helpful and the room was quite clean. You have to ask for dishes but the room was set up nicely and the bed was comfortable. There's a gas station and fast food right next door and it's right off the freeway, though I wasn't aware of excessive noise as one would expect so close to the freeway.
Business response:
Sara, we are pleased you chose us for your needs. Thanks for letting us know you liked our hotel conveniently close to many eating joints and shopping mall as well as the courteous service you received from our staff. Your complaint is shared with the entire team. We hope the positive aspects of your stay will bring you back to us on a future date. Sincerely, Hotel Management
Motel was clean, staff efficient, courteous. Pet friendly, pleasant experience.
Business response:
Thank you for sharing your wonderful review of Extended Stay America. We are delighted to know you thoroughly enjoyed your time with us and that our service and accommodations were above and beyond your expectations. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
Business response:
Gary, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your fantastic rating and hope to see you again soon. Sincerely, General Manager
Clean and convenient This was a great location - comfortable and affordable.
Business response:
Thank you for sharing your amazing comments about Extended Stay America. We are delighted to read you loved the convenience of our location and were impressed with all that aspects of our hotel. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Very nice room except the mattress was too hard We only stayed one night, but it would have made a great multi-day base! It's nice to have a full refrigerator and a couple of electric hot plates for cooking, along with a nice kitchen sink. The room was well-appointed, with plenty of space, and the heating/air conditioning worked very well. It was clean as well, although my wife noticed that it smelled a bit like a dog had been staying there -- her sense of smell is better than mine, so it wasn't so clear cut to me. The only... read more
Business response:
Mike, thank you for reviewing your stay at Extended Stay America. We're happy to know overall you and your wife had a good stay with us. However, I'm sorry for the inconvenience you had with the mattress. We value your business and hope you will choose us again. Sincerely, General Manager
Business response:
Rene, thank you for sharing your complimentary rating. We appreciate you choosing Extended Stay America and hope to host you again soon. Sincerely, General Manager
No amenities: no pool, no ice machines. Breakfast was muffin and granola bars. They did have a printed list of restaurants in the area, which was helpful.
Business response:
Thank you for being our guest. Although you were overall satisfied with your stay, we are sorry for not meeting all of your expectations. Since our suites are designed for long-term guests, these guests often bring their own bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness. I would also like to inform you that, as we have a full-size refrigerator in all our ... read more
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 4.2 star rating with 1,242 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.