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Extended Stay America - Omaha - West
- Hotels
- Omaha, NE
About this business
Location details
9006 Burt St. NW, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rarely available! So nice to be able to cook on a stove instead of relying on microwaves! Very comfortable and clean. I've stayed at Extened Stay America properties elsewhere, but this was my first opportunity to stay here in my many regular business trips to Omaha.
One night stay Our room was much larger than I was expecting, which was very nice. The carpets in the hallway looked like they desperately needed vacuuming. The bathroom floors looked like they weren't mopped between guests. I didn't feel like it was the safest hotel we had stayed in, but we didn't have any specific issues. The grab and go breakfast is in the lobby - there were about 3 muffins and a few granola bars and packets of oatmeal. They had coffee set up, but they remove everything when breakfast ends, so don't expec... read more
Business response:
Dear Guest, Thank you for providing us with feedback on your experience. We appreciate your compliments and suggestions for improvement. Please be assured that we take your concerns seriously and will address them with the appropriate parties as we strive to provide the best possible service for our valued guests. We hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
Omaha Stay The room was very nice. Window was to the outside grass and parking lot. The booking says coffee and tea in the common area. I went to the desk and asked where the coffee was and she said right here at 6 in the morning. I said online....she said no. No in room coffee or cups, nothing. Large room with Kitchen area but nothing to make anything with. Stripped down. Quiet but nothing to do.
Business response:
Dear Dean S, Thank you for your positive feedback! We are thrilled you enjoyed your stay at Extended Stay America. We are glad you found the room comfortable and appreciated the quiet environment. However, we apologize for not meeting your expectations regarding our amenities and will consider your feedback for future enhancement. Your feedback is valuable as we strive to improve our services.Sincerely,Hotel Management
It’s fine
Frequently asked questions about Extended Stay America - Omaha - West
How is Extended Stay America - Omaha - West rated?
Extended Stay America - Omaha - West has a 3.2 star rating with 1,148 reviews.
When is Extended Stay America - Omaha - West open?
Extended Stay America - Omaha - West is open now. It will close tomorrow at 12:00 a.m.