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Extended Stay America - Omaha - West
- Hotels
- Omaha, NE
About this business
Location details
9006 Burt St. NW, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable and a feeling of home away from home
Business response:
Dear Kellyjo, Thank you for sharing your review. We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is ensuring every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you again soon.Sincerely,Hotel Management
Nice Stay This was a great place to stay with a pet for a night before we continue our road trip. The front desk was very nice and helpful!
Somewhat disappointed I had trouble finding the Hotel. Staff were nice. I specifically targeted a place w/elevator, unfortunately, after one day the elevator was under repairs. I was on 3rd fl. so felt bad about the person who had to help get my luggage down to the main floor. Place was somewhat old but clean. No coffee pot, No breakfast bar
Business response:
Dear Guest, Thank you for taking the time to post a review of our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Regrettably, we are disappointed that our elevator was down for unplanned maintenance. We apologize for the inconvenience this caused and sincerely appreciate your patience. We hope to provide you with a flawless visit the next time you are in the area. Sincer... read more
Lady at the front desk was very friendly. The room was huge and comfortable.
Business response:
Dear Laura, Thank you for posting your kind review of our Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again soon. Sincerely,Hotel Management
Very friendly staff
Nice area. Outdated facilities. But overall it wasn’t bad
Business response:
Dear Tracy, Thank you for choosing us and sharing your experience. We are glad you had an overall great stay, but we are disappointed knowing we did not meet every expectation. We are grateful for your patience, and we hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
Old very old, bathroom sink didn’t even have the plug. Room had a musty smell. Breakfast was pathetic
Business response:
Dear Susan, Thank you for taking the time to share your experience with us. Our objective is to create lasting memories for our guests; therefore, we apologize for not meeting your expectations. Please be assured we will review your comments appropriately, and we hope you will give us another opportunity to show you the hospitality we are dedicated to providing.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Omaha - West
How is Extended Stay America - Omaha - West rated?
Extended Stay America - Omaha - West has a 3.2 star rating with 1,158 reviews.
When is Extended Stay America - Omaha - West open?
Extended Stay America - Omaha - West is open now. It will close tomorrow at 12:00 a.m.