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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel property needs major updating.
Business response:
Dear Letitia, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our hotel property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. Thank you again for sharing, and we hope to see you soon.Sincerely,Hotel Management
Easy check in. Nice staff.
Business response:
Dear David, Thank you for your kind words! We are delighted you had a positive experience with our check-in service. Making our guests feel valued and well-cared for is at the core of our service philosophy. Your kind words inspire us to continue delivering exceptional hospitality. We look forward to seeing you again soon at Extended Stay America.Sincerely,Hotel Management
The highlight of our stay was the friendly staff at the front desk, who were courteous, attentive, and accommodating. Other than that, our first impression was not the best, since we pulled into the parking lot, only to find the driveway partially blocked by police responding to a disturbance at the hotel. This set the tone for our stay and kept us on edge. The lobby was generally clean and nicely decorated for the holidays, but a musty smell hung in the air, akin to body odor and mop water. The same smell followed us into t... read more
Business response:
Dear Sophia, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved on a priority basis. Considering our positive highlights, please stay with us again so we can provide you with a much more satisfying experience. Sincerely,Hotel Management
Todo ok
It was so-so Over staff was friendly. I didn't really enjoyed getting sprayed by the air fresheners that they happened to have every 20 feet. Standing by the elevators I was nailed right in the face by the spray so I guess just look out for that. The hotel could really use some work. My child ended up running a fever and running a bath was frustrating to bring her fever down because the drain plug didn't work. Overall, the hotel did the job that we needed which was just a place to crash for the night after a long day at Disn... read more
Business response:
Dear Thomas, Thank you for taking the time to share feedback about your recent stay. We appreciate your feedback regarding areas where we could improve our customer service. We apologize for anything other than a memorable experience, and we hope you will revisit for the exceptional stay for which we are known. Thank you again for being our guest. We hope to have another chance to show you the outstanding, seamless stay you deserve and that we are known for providing.Sincerely,Hotel Management
Near Disneyland
Business response:
Dear Fer, Thank you for the wonderful review of your stay at Extended Stay America. We are so glad our location worked well for you and that you appreciated being close to Disneyland. Thank you for being our guest. On behalf of everyone here, we invite you to stay with us again the next time you visit!Sincerely,Hotel Management
It was ok The complimentary breakfast isn’t breakfast it’s a snack and coffee. Other than that the rooms are spacious. You have to pay for dishes and pots for the room ridiculous way to get more money from you
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 3.3 star rating with 3,965 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.