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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No the best hotel for the price. Good location but poor overall service. The first person at the check in counter was not polite. Their lobby bathroom was out of service and the breakfast included was very cheap (coffee or tea, muffins, instant oatmeal pouches and granola bars). Everything a diabetic person can eat beside the coffee.
Business response:
Dear Jose, Thank you for being our guest. We apologize for any inconvenience caused by our services and that our grab-and-go breakfast options were not up to your expectations. Your feedback is vital to us, and we will share it with the concerned leaders. This will help them make informed decisions about future breakfast options in line with our guests' preferences. We would be delighted to have the chance to enhance your experience should you plan on revisiting the city.Sincerely,Hotel Management
Le falta limpieza general y mejor ropa de cama y calidad de toallas se percibe vieja
Business response:
Dear hector, We apologize for not meeting your cleanliness and comfort expectations during your stay. It is never our intention to disappoint our guests in any way, and we will address these concerns, including improving the bedding and towels' quality. Thank you for bringing this to our attention, and we hope to provide a more satisfying experience should you choose to stay with us again in the future.Sincerely,Hotel Management
Conveniently located but definitely run down since my last visit. Even the staff seemed frustrated with the issues. Beds were comfy.
Business response:
Dear Lindsay Anne, Thank you for your feedback. We work hard to uphold all of our brand's standards for quality and service. Therefore, we are sorry that our hotel did not meet your expectations, and we thank you for bringing these concerns to our attention. We always want to hear from our guests about how we can improve our services! Thank you once more, and we hope to see you again soon.Sincerely,Hotel Management
Great location to parks. Hotel is older but clean. Was not impressed with “granola bar” breakfast . Hoping for a little more than a granola bar. Would stay again.
It was nice stay, Staff is very friendly. Able to help you as far as they can. thank you
Business response:
Dear Neeraj, Thank you for being our guest and reviewing your hotel experience. Your kind words noting your satisfaction with our associates' gracious hospitality are much appreciated. We are glad our staff is the highlight of your stay, and we'll be sure to share your compliments with them. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 3.3 star rating with 3,803 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.