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Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
nice hotel! nice hotel, and staff was greatly accommodating! there's Chili's across the street and right next door is a new eatery Mongolian restaurant as well as Lee's Sandwich Shop, Hawaiian BBQ, and Wendy's. And grocery's either way down the street.
Business response:
Niki, it was a pleasure to have you as our guest at Extended Stay America - Orange County – Cypress. We are delighted to read you liked our outstanding service and that our location was perfect for your needs. Thanks for allowing us to be of service. We look forward to your next visit. Sincerely, General Manager
Expected more. Not the continental breakfast we were expecting, muffins/granola bars/instant oatmeal/coffe/tea/hot chocolate. No housekeeping available in the rooms between check in and check out, had to take dirty towels to front desk and exchange for clean, (we were informed at check in), thought it was a little odd! Only one trash can in the room (bathroom included). Beds were comfy, air conditioner worked great! Room was large and quiet. Neighborhood was nice close enough for shopping/sight seeing. We were not in the roo... read more
Business response:
Marty, Thank you for your stay with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well maintained hotel with a friendly staff at a good value. Thank you again for staying with ... read more
Not bad, decent for a night or 2. Decent place to stay for a night. Good price and nice staff. Breakfast was a bit lacking, it basically consist of coffee and a bin of items that were heavily picked through.
Business response:
Warren, thanks for being our guest at Extended Stay America - Orange County – Cypress. It's great to know you liked the value we offer and the excellent service provided by our staff. Your concerns in regard to breakfast will be shared with our food and beverage team. We hope you will return so we can make it up to you. Sincerely, General Manager
Business response:
Thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Nice hotel My stay was great he room was clean and there were places to eat right across the street walking distance.
Business response:
Matt, it was a pleasure to have you as our guest at Extended Stay America - Orange County - Cypress. We are pleased to read you had an enjoyable visit and that you loved your spotless room and our convenient location. Your feedback is much appreciated. Please come back to stay with us the next time you are in the area. Sincerely, General Manager
Overnighter while on Reserve weekend. It was a nice simple place to rest and get cleaned up. Nothing luxurious, yet that wasn't expected. Clean with two burner electric range, full size fridge etc. Simple EZ and convenient. Friendly desk employees.
Business response:
Gilbert, thank you for being our guest at Extended Stay America - Orange County - Cypress. It’s nice to know you enjoyed your overall time with us and that you liked our in-suite amenities and helpful associates. We appreciate your valuable feedback and hope you will visit us again the next time you are in the area. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Not satisfied considering the higher price. I got room about 5 days to my stay, king bed non smoking, and was told that because I booked last minute the room wasn't available any longer, so I was moved to a queen bed non smoking handicapped room. The room wasn't that bad, what I was disappointed in was that I got to choose my room and bed size while booking and is not what I got once I was there, this is the first time it happens to me from a fair amount of hotels I stay in around this area. Also, for being the most pricy ho... read more
Business response:
Thank you for choosing our hotel during your visit to the area. We are disappointed to learn about the challenges you experienced during check-in and for the housekeeping issues you encountered. We assure you this is not normal for us, and we have worked with our staff to prevent this type of issues from happening again. We regret the inconvenience caused and hope you will give us another opportunity as we would love to make it up to you and provide you an enjoyable stay. Sincerely, General Manager
Close to all my destinations in the area. Check-in is not until 3 pm. I had to kill two hours before I could check-in at the hotel. Best thing for me is that it is centrally located for my purposes.
Business response:
Manny, thank you for reviewing your stay at Extended Stay America - Orange County – Cypress. We are thrilled to note that our location was the highlight of your visit. We appreciate your observations and concerns, which will help us to improve our service and facilities going forward. We hope to welcome you back soon for another enjoyable stay. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 3.4 star rating with 2,328 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.