This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Reserved the room in September and did not get what I had reserved. Extremely dissappointed
Bathroom not clean The first room I was assigned, the bathroom looked like it had not been cleaned. Hair in the bathtub and a dirty toilet, along with an odor. I was immediately given another room, but that one also had some issues with the bathroom. It wasn't as bad, and I didn't feel like switching rooms again so I just put up with it. The bathtub drain didn't work well, so while showering I stood in a few inches of water everytime. The bowl of the toilet was gross - looked like it hadn't been scrubbed in a very long time.... read more
Business response:
I appreciate you bringing your experience to our attention. Please accept our most sincerest apologies regarding the cleaning issues with the bathroom. Our maintenance engineer has been informed to fix the drain and our housekeeping staff have been addressed on the proper cleaning standards. Thank you for bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Good good
Very good
Local Nice place to stay friendly staff lots of local places
Business response:
Thank you for taking the time to share your experience. It is great to see our staff made a positive impression on you and that our convenient location was much to your liking. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 4.2 star rating with 1,316 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.