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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Linda, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Ditta customer service was just on point!! I'm from Texas and she told me her daughter too and we had such a good conversation meanwhile she checked me and my girlfriend in. Definitely she is the best!! So cool lady
Business response:
Thank you for sharing your 5-star review online. It is such a delight to know you were awed by our spectacular hospitality and that you enjoyed every moment of your stay. We appreciate you for choosing us and look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Very basic place to stay. My (non smoking) room reeked of cigarettes and had a cigarette stain on the toilet seat. The floors were fake wood laminate and not very comfortable to walk on; would prefer some nice carpet when staying in a room. Bed was springy and they didn't include many pillows. Very cheap place to stay but it shows. No hot tub or other amenities but centrally located. Would not stay there again.
Business response:
Please accept my sincere apology for the difficulties you encountered in your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Irvine Good location. Nice, clean and quiet
Business response:
Nelson, thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Front desk was great friendly super helpful!!! Property was well maintained and quiet.
Business response:
We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we will share your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Home away from home I love the free parking! Amenities to choose were awesome , and this made it feel a bit like home
Business response:
Gina, it was our pleasure appreciate you sharing your review with other travelers. We are so happy that you had a great night's rest and that our facilities and service were to your satisfaction. Thanks again, and we hope you will visit with us again the next time you visit the area. Sincerely, Hotel Management
Business response:
Matt, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Ashley, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 3.3 star rating with 4,596 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.