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Extended Stay America - Orange County - Irvine Spectrum
- Other
- Irvine, CA
About this business
Location details
30 Technology Dr., Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
the bath fan could not take moisture out of the room. It ran 24-7 and was still musty smell in bath. The night lock on the front door was broken
Business response:
Paul, thank you for being our guest and sharing your review online. Although you had an overall pleasant stay with us, we sincerely apologize for the maintenance issues in your room. Your feedback is discussed with the appropriate team for review and action. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
The room was clean and nice. Breakfast was promised but there was none.
Business response:
Thank you for being our guest. We are glad you liked your room and had an overall pleasant stay. However, we are sorry you weren’t able to take advantage of our breakfast offerings. This is definitely not the kind of experience we would like our guests to leave with and your feedback has been discussed with the concerned team to find out what went wrong. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Probably should have asked for another room Over all my stay was good for what i needed to do but the sink in the bathroom was not working and there was no towels..and was told i would get some but it never happened. They do need to have a carpet cleaner to come clean the carpets cause there was a huge stain on the floor.
Business response:
Raymond, we are disappointed to read we were not able to deliver you with a stellar stay. Please accept our apologies for the inconvenience you had. Your feedback for the housekeeping issue and the poor service is shared with the appropriate teams to ensure we deliver better service going ahead. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Staff was very friendly. There was breakfast, but it was a take and go breakfast ie. Oatmeal, muffins, granola bars. The room was a little outdated and it had a musty smell to it, but beds were comfy.
Business response:
Thank you for sharing your review with us. Although you had an overall pleasant stay, we are sorry for the inconvenience you had. Your feedback regarding the odor issue and our breakfast offerings is shared with the concerned individuals an effort to deliver better guest experiences going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Everything was nice and clean do you have everything close by
Business response:
Thank you for the excellent review of your stay at Extended Stay America. We are happy we met your expectations for an outstanding visit, and that our location was perfect for you. We hope to welcome you on your next trip to our area! Sincerely, Hotel Management
the receptionist who check me in was excellent and extreamly friendly.
Business response:
We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we will share your compliments. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Irvine Spectrum
How is Extended Stay America - Orange County - Irvine Spectrum rated?
Extended Stay America - Orange County - Irvine Spectrum has a 3.3 star rating with 4,596 reviews.
When is Extended Stay America - Orange County - Irvine Spectrum open?
Extended Stay America - Orange County - Irvine Spectrum is open now. It will close tomorrow at 12:00 a.m.