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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room had a nice little kitchen. Room was clean. However restroom were a little run down and was little hot water. Overall was a decent room.
Jessica at the front desk was Great, Check in/check out was quick. She was very welcoming. We always choose Extended Stay locations when available.
Business response:
Dear Candy, Thank you for your kind words! We are thrilled you had a pleasant experience with us at Extended Stay America. It’s wonderful that our front desk associate, Jessica, made a positive impression by making your check-in and check-out easy and hassle-free. Your compliments are shared joyfully with the team. We look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Room has a not good smell...beds not too comfy
Business response:
Dear Jose,Thank you for sharing your feedback. We regret to hear that your experience was not entirely comfortable. We apologize for the unpleasant smell in the room and the discomfort of the beds, as we understand how important these factors are for an enjoyable stay. Your comments will be shared with our team to address these issues promptly and ensure a better experience for our guests. We appreciate your input and hope you’ll consider giving us another opportunity to provide you with improved accommodations in the future... read more
Need some new cleaners We booked here for the location...being able to walk to Angel Stadium. It was good in that respect. When we arrived, we were greeted by a nice lady who let us check in a little early, however, going up the elevator and walking down the hall we noticed a terrible odor...not sure if it was the cleaning agents, or people smoking or cooking, but it was strong. (One day, someone was actually cooking fish in their room...it was aweful). The room itself looked clean. The bed was comfy, but, missing a few pill... read more
Business response:
Dear Corinne, Thank you for your valuable feedback. We are glad to hear that you enjoyed the convenient location and appreciated our front desk team. However, we sincerely apologize for the cleanliness issues you encountered, particularly with the odor and floor cleanliness. We understand how these factors affected your stay, and we are addressing these concerns with our housekeeping team to improve our service standards. Your comments are instrumental in our ongoing efforts to provide better experiences for all guests. We h... read more
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,379 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.