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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very conveniently located for what we had to do on our trip, the staff was very nice, the place is just run down.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We’re pleased to hear our team made a positive impression and that the location suited your needs well. We sincerely apologize if the condition of the property impacted your comfort during the stay. Your feedback is truly appreciated and helps guide our efforts to create a better environment for all guests. We hope to welcome you back for a more enjoyable visit in the future. Sincerely, Hotel Management
I stayed here last spring and the room was amazing. This year the bed was super soft and lumpy. The air conditioner sounded like a plane was about to take off it was so loud. Water got shut off one morning without notice.
Business response:
Dear Guest, Thank you for sharing your thoughts with us. We are glad to know your earlier visit was a positive one, though we understand this stay didn’t reflect that same level of satisfaction. We truly value your perspective, as it helps us recognize what matters most to our guests. We hope you'll consider giving us another chance in the future so we can provide you with a more seamless and enjoyable experience. Sincerely, Hotel Management
Location is good but the property need some improvement the rooms was a little dirty and they don’t provide with coffee
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are glad the location met your needs, but we sincerely apologize for the shortcomings you encountered during your stay. Your comments about the room condition and missing amenities have been noted and shared with our team for review and improvement. We are committed to enhancing the guest experience and hope you’ll consider giving us another opportunity to provide a more comfortable visit. Sincerely, Hotel Management
Decent property with good staff. Conveniently located with lots of options around. Did have issues with the shower water pressure and temperature being constantly cold
Business response:
Dear Guest, It is great to hear you found the team helpful and the location worked well for your needs! We’re sorry about the trouble with the shower—that’s certainly not the experience we aim to provide. Your feedback helps us improve, and we’ll be sure to look into it. Thanks for staying with us at Extended Stay America, and we hope to welcome you back for a more comfortable visit next time. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,470 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.