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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Place to stay Great accommodations, service and property cleanliness!
Great stay
Business response:
Dear LILIANA, Thank you for your kind feedback on your recent stay with us. We are delighted to hear that you had a great experience at our hotel. Our team strives to provide exceptional service and a comfortable environment for all our guests. Your satisfaction is our priority, and we look forward to welcoming you back to Extended Stay America for another enjoyable stay.Sincerely,Hotel Management
Do not recommend The staff was very friendly upon check-in. When going into the room, it had a really bad smell in the hallways. Upon entering the room, one bed was broken, there was a damp smell in the room, the room looked run down and in need of a makeover. The water smelled coming out of the bathroom sink. There was glass broken in the parking area and dog poop around the building.
Business response:
Dear Paula, Thank you for your feedback. We apologize for the issues you encountered during your stay. It is disappointing to hear about the condition of your room and the cleanliness concerns you raised. Please know that we take these matters seriously and are addressing them with our team to ensure improvements are made. Your comments help us to continually enhance our guest experience, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management
Worth the money. Stayed here for my college graduation trip to Disneyland. It was extremely convenient as far as location to the parks went. The price for my stay duration was reasonable for a 2-night stay. It was pretty clean overall, the only downside was that our tub faucet had an annoying drippy leak that we could not get to stop. The bed could have been a little more comfy, overall it was tolerable. Our room had an entire mini-kitchen in it (stove, fridge, microwave, and cupboards). Our overall satisfaction with this lo... read more
Business response:
Dear Kylyn, Thank you for your feedback and for choosing our hotel for your college graduation trip. We're delighted to hear that you found our location convenient and that you enjoyed the amenities in your room. We apologize for the inconvenience caused by the tub faucet leak and the comfort of the bed. Your comments are valuable to us, and we will address these issues to enhance our guests' experience. We look forward to welcoming you back to Extended Stay America for another enjoyable stay. Sincerely,Hotel Management
Cool spot. Good place if you plan on going to a concert at the pond
Liked it was close to the Honda center, don't like I was on the 4th floor. I say dirty because of the outside of the facility. Dog droppings everywhere.
Business response:
Dear Tom, Thank you for making Extended Stay America a part of your travel plans. We're pleased to read you enjoyed most of your stay and that you found our location conveniently close to the Honda Center. However, we apologize for the inconvenience of being on the 4th floor and for the cleanliness issue outside the facility. Maintaining a clean and pleasant environment is important to us, and we will address the concerns you've raised with our team. Thank you for your feedback, and we hope to have the opportunity to welcome... read more
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,475 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.