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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No shampoo. Linens dingy. Tub faucet leaking.
Business response:
Dear Pam, Thank you for your feedback. We apologize for the issues you encountered with the missing shampoo, dingy linens, and leaking tub faucet. This is not the standard we aim to uphold, and we will address these concerns with our housekeeping and maintenance teams immediately. Your comments are valuable in helping us improve, and we appreciate you bringing these matters to our attention. We hope you might consider staying with us again in the future.Sincerely,Hotel Management
Good
Business response:
Dear Meng, Thank you for your feedback! We’re glad to hear that you had a positive experience. Your insights help us enhance our services and provide a better experience for all our guests. We look forward to welcoming you back to Extended Stay America and hope to continue meeting your expectations. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 3.3 star rating with 2,528 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.