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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff here was very friendly. At the time we stayed there were notices that they were havin all their in room ac units serviced. We didn’t experience any inconveniences from that. It was still a great stay. You can tell the building is old but it was clean. There was a funny smell on our floor but I think it was because those rooms all have kitchens and someone just cooked something with a strong smell. Our room did not smell. It was quiet despite being right by the Angel’s Stadium, Honda Center, and a ton of restaurants... read more
Business response:
Dear Stephanie, Thank you for staying with us and sharing your experience. Your positive feedback means the world to us, and we are delighted to learn that you enjoyed your stay with us. Thank you for highlighting our hospitable staff, central location, sparkling rooms, and the various amenities that we offer to our esteemed guests. However, we are sorry for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us to improve your impression of us the next time your trav... read more
I liked the location and price. I understand it’s an extended stay with a kitchen but it would be nice not to smell other rooms cooking as much. It wasn’t extremely bad just very strong.
Business response:
Dear Ryan, We are delighted that you appreciated our location and competitive pricing at Extended Stay America. Your feedback regarding the cooking odors from neighboring rooms is valuable to us. While we strive to provide a comfortable stay with kitchen facilities, we understand the importance of minimizing any inconveniences. We apologize for any discomfort caused by the cooking smells and assure you that we will look into ways to mitigate this issue. Thank you for bringing this to our attention, and we hope to welcome you... read more
The staff was fantastic
Okay stay Decent for a one night stay. Bed was soft and should be replaced just due to the major depressions in it. It was comfortable if I didn’t move around and sink in the divot. The place was clean but sparse. No shampoo/conditioners and no extra pillows. The “free breakfast” was ridiculous. Coffee and small packaged muffin or nutri grain bar. Definitely have had better at other hotels. It was okay but the price was a little high for what you got. The little interaction with the staff was friendly. Constant smell of mari... read more
Business response:
Dear Guest, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read about the enjoyable aspects of your visit. However, we apologize for the difficulties you had during your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding service you should always expect from us; your comments will help us to ensure a better experience for every guest in the future. We hope to welcome you a... read more
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,442 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.