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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
I've stayed at Extended Stay a few times in different cities. This is in a cool location kind of tucked away in an area with a movie theatre, restaraunts, and bars all in the same parking lot. Not to mention since its so close to Anaheim stadium, there are tons more within a VERY short drive. Unfortunately, this the worst of the Extended Stays I have stayed. The place seriously in need of a make over. It's clean, but it is BEAT! A little love and some maintenance would make this a cool place to stay. However, the staff was f... read more
Business response:
John, thank you for staying with us. It’s nice to read you liked our service and location. However, we're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you'll make plans to stay with us again! Sincerely, Hotel Management
Hotel Other guest are rude and room was ran down. Great customer service however.
Business response:
Sandra, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your compliments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Love the free breakfast, everyone was super nice and attentive. Wish there was a blow dryer in the room for my wife, wasn't a deal breaker though. Kitchen and ironing board in the room was nice.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you loved our delicious breakfast and that you also recognized our associates. Please know, our in-room amenities such as hair dryer and other items are kept at the front desk and are complimentary. We appreciate your business and hope to see you back in the future. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Anne, thank you for your fantastic rating! We're pleased you stayed atExtended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Carpet especially hallway is dirty, looks like has not been cleaned for a while. Hallway also does not smell good, like food smell trapped inside
Business response:
Thank you for taking the time to review your stay with us. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Our staff's top priority is to provide a clean environment for our guests, and we are sorry that did not happen during your stay. Please know this is not usual for us, and we do hope you give us another chance in the future. Sincerely, Hotel Management
Excellent place!!!!!! Besides having a great time in town, we also had a great time while staying at this hotel. Clean, quiet, awesome location, comfort, and great friendly staff. Definitely recommend it.
Business response:
Christian, thank you for staying at Extended Stay America. We are glad to know you were impressed with our ideal location and that you also appreciated our associates. Thanks for the recommendation. We look forward to your return visit. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,379 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.