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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Good hotel close to Honda Center I was attending an event at the Honda Center and this hotel is within walking distance. Affordable and comfortable, this hotel is a good place to stay for a night or two. It's also close to the transportation center (Amtrak, buses).
Business response:
William, thank you for your kind review. We are delighted to know you had a relaxing stay in your well-appointed room and that you liked our convenient location. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
Im a travel nurse and needed a place for 2 nights Extended Stay accommodated me for two nights and I was able to check in early because I was getting off my shift at 7 a.m. so I am grateful that they allowed it need to check in early the bed was comfortable it was quiet and I slept well
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Sarah, thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
The hotel was noisy and outside my room was dirty. I would look for a different hotel in the future. Not clean, no customer service at the front desk. Poor security.
Business response:
Thanks for choosing us. We offer our sincere apologies for the cleanliness issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these issues from happening again. We take the safety of our guests and employees very seriously. Please know, our team is well trained to handle any situation and maintains a good environment. We hope you’ll give us a chance to regain your trust and e... read more
Free or not to be ?? When i checked in there was a problem with the room and didnt have another king room to place me in so the man at the desk was nice enough to comp my room but 6 days later i have not received my money back..i have since spoken to a manager and she was nice enough to verify it was comped and that it does take a few days..i am waiting patiently but today is the last day being its friday already dont think its gonna happen..so for now i am not considering Extended Stay again..thank u Chad T
Business response:
Thank you for being our guest and for taking time to leave feedback. We apologize for the miscommunication regarding your bill. Please contact our General Manager directly if you would like to provide more information to further discuss your charges. Thank you again for your feedback, and we hope you will consider staying with us again in the future. Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Very Good
Business response:
Fernando, thank you for writing a review of your visit to Extended Stay America. We're thrilled you enjoyed your stay and your comments were wonderful to read. We look forward to sharing your compliments with our team. Please come back and visit us soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,379 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.