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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great base for events at Honda Center! I was almost scared off by all of the terrible reviews but it was the closest hotel to the Honda Center and we were only going to sleep there 1 night so we figured we’d give it a shot. We were pleasantly surprised!! If you have an event to attend at Honda Center this is the perfect place to stay! You can walk to & from the Honda Center in about 10minutes and it’s very safe. You are walking with all your other event-goers that had to pay $15+ to park farther than the hotel (where we get ... read more
Business response:
Jennie, thank you for the perfect feedback of Extended Stay America. We are glad to know you were so impressed with our convenient location close to many places and that you also appreciated our associates. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Place was extremely dirty, no toilet paper and the smell was horrid.
Business response:
Thank you for taking the time to comment about your stay. We are sorry you had a housekeeping service issues. Our goal is avoid all mistakes. We will be working with our team to ensure this does not happen again. We appreciate that you brought it to our attention and hope to have the opportunity to better your impression of us when you return to our area. Sincerely, Hotel Management
Our stay was very nice at this hotel. It was so nice to get checked-in with out any trouble and get to our room. Where is was clean and fresh.
Business response:
Don, thank you for choosing Extended Stay America. We are glad to know you were impressed with every aspect of our hotel and that you had a pleasant time with us. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Patrick, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
You get what you get for a last minute reservatio. The local area was great. First look the hotel looks great. As you approach the hotel it is dirty. Inside lobby smelt & overall hotel was dirty. Room was a good size. Check in was easy.
Business response:
Matthew, thank you for sharing your feedback. Although you liked our location, we apologize for the odor and cleanliness issues you encountered in your room. We are very concerned about your experience and have brought this to the attention of our housekeeping department. We assure you that remedial steps are underway so such issues don’t happen again. Please consider giving us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Julian, thank you for your nice rating and letting us know about your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Roxana, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,473 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.