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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's nice, clean, quiet and affordable.
Business response:
Dear Mary,Thank you for the generous review of Extended Stay America. We're glad you enjoyed your stay and found the property to be well-maintained, peaceful, and reasonably priced. Providing a comfortable and relaxing environment has always been our goal, and we appreciate your kind words. We appreciate your great feedback and hope to have you as our guest again.Sincerely,Hotel Management
Everything was perfect staff very friendly
Solo pase una noche no tiene muchos canales el TV solo el básico y encontramos cucarachas en la habitación.
Business response:
Dear Sandra, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disappointment with the television channels and, most importantly, the disturbances you outlined about the room. We assure you we do everything possible to discourage the entrance of insects to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will a... read more
Its quiet clean room but the towels a little dingy
Business response:
Dear Wanda,We appreciate your feedback and are glad you found the room peaceful and well-maintained. However, we regret that the towels did not meet expectations and will ensure our team takes a closer look to improve their quality. Your insights help us enhance the guest experience, and we thank you for sharing them. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit.Sincerely,Hotel Management
Not as advertised The interest of the building was not clean. There’s a smell of improper rug cleaning in the hallway and room. The mattress felt worn out. There weren’t anything kitchen items in the room and when I asked for a coffee machine and frying pan. The manager said she had to ask another guest for it . The let out chair had no lien on it or in the room. Bring shower shoes bathtubs are very worn out updated need throughout the room and building. They are false advertising on their website.
Business response:
Dear Guest,We’re sorry your experience did not align with expectations. We strive to provide a well-maintained and comfortable stay, and we regret that cleanliness, room conditions, and amenities did not meet your needs. Kitchenware is kept at the front desk to ensure every guest receives clean items upon request, and we apologize for any inconvenience in obtaining them. Your concerns about the furnishings and overall upkeep are noted, and we will ensure they are addressed. We greatly appreciate your observations and concern... read more
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 2,957 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.